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Signature

One sign-off for every address, and a different one for any address that needs it.

Details

  • Written as HTML in Mailbox → Signature, with a preview beside the box. A signature is the one part of a message people want control of to the tag (a logo, a disclaimer, a table of links), and a rich-text box that quietly drops what it cannot model is worse than a field showing exactly what will be sent.
  • It goes on at the point every send path meets, so mail from the composer, the assistant, a connected app and the REST API are all signed the same way. The old footer was appended in the browser, which meant a message sent through the API carried nothing at all.
  • On a reply or a forward it sits above the quoted message rather than under it. The composer marks the spot, because by the time the body is sent the “On … wrote:” line is already part of it and the end of the body is no longer the end of what you wrote.
  • Leave it empty and a one-line “Sent via OpenEmail” goes out instead, and the two are alternatives, never both. Turning that switch off as well is how you send mail with nothing underneath it.
  • Links, images, tables and inline styling survive; scripts, event handlers, data: links and anything that could cover the message are removed when you save, so what the preview shows is what the recipient gets. Inline styling in outgoing mail did not survive at all before this, including our own footer’s.
  • Any one message can go without it. The composer’s tool row carries a signature control beside scheduling and attaching. It names which of the three things is about to be appended (your signature, the one-line “Sent via OpenEmail”, or nothing at all) and turns it off for that message only. It is deliberately not sticky: dropping a sign-off from one reply says nothing about the next. Scheduled and undo-window sends carry the decision through the queue with them, so a message you disarmed on Monday is still unsigned when it goes on Wednesday.
  • All addresses holds the signature every address uses, and any one address can have its own instead. Pick the address from the switcher at the top of the page. An address without its own follows All addresses, including later changes, and clearing its own puts it back to following rather than freezing a copy. Where an address sets one it belongs to the ADDRESS: everybody who sends from it signs with it, including people who never opened the page. The composer shows the signature of the address in From and swaps it when you change From.
  • Members can give the addresses they send from their own signature. Changing what every address uses takes permission to change workspace settings, and tracking stays with the workspace owner.