Knowledge base
Choose which emails we send you
Per-category switches in Account → Notifications, and the ones that matter are honestly marked as unswitchable.
Details
- Four categories. Account and Billing are always on and show no switch at all: confirming an address, resetting a password, confirming a deletion and telling you a card was declined are not things the product will quietly stop doing, and a greyed-out toggle beside them would imply otherwise.
- Activity and Product news are switchable, and off means off. The queries that pick who to mail exclude you before a message is built, rather than building one and discarding it at the end.
- Stored as a list of what you have turned OFF, so nothing exists until you deliberately create it. The failure that matters is the one that silently turns mail back on for somebody who asked for it off, and that direction has no code path.
- A switchable email carries the link to this page in its footer, and a List-Unsubscribe header pointing at the same place, so a mail client’s own unsubscribe button lands somewhere you can choose rather than somewhere that stops everything.