TemplatesOrders and billing

Shipping update email template

A dispatch notice with the carrier, a tracking number set in mono and the delivery address.

Use this templateUse this templateAll templates8 values to fillPlain-text part included
From
Northwind <[email protected]>
Subject
Your Northwind Supply order is on its way
Preview text
Your Northwind Supply order is on its way
Preview of the Shipping update template
shipping-update.txt
Your {{merchantName}} order is on its way

On its way

Order {{orderNumber}} has left us with {{carrierName}}. Expected around {{estimatedDelivery}}. Carriers revise this, so treat it as a guide.

Carrier

{{carrierName}}

Tracking

{{trackingNumber}}

Going to

{{shipTo}}

Track this parcel [{{actionUrl}}]

{{footerNote}}

Shown with sample values. The HTML and plain-text tabs keep the placeholders.

About

When to send it

A plainer alternative to Order shipped. It names the carrier, sets the tracking number in a monospace font so it is easy to copy, shows where the parcel is going, and treats the delivery estimate as a guide.

Values

What each send fills in

Required values have to come with every send. The rest fall back to the default shown here.

PlaceholderKindRequiredDefault
{{merchantName}}TextRequiredNone
{{orderNumber}}TextRequiredNone
{{carrierName}}TextRequiredNone
{{trackingNumber}}TextRequiredNone
{{estimatedDelivery}}TextOptionalshortly
{{shipTo}}TextOptionalNone
{{actionUrl}}LinkRequiredNone
{{footerNote}}TextOptionalYou are receiving this because you placed an order.

API

Send it from your code

Create a template from this design once, then send it with the values for each message.

send-shipping-update.ts
import { init, openemail } from '@openemail/sdk' init({ apiKey: process.env.OPENEMAIL_API_KEY }) const template = await openemail.templates.create({  name: 'Shipping update',  starter: 'shipping-update',  publish: true,}) const sent = await openemail.templates.send(template.slug, {  from: 'Northwind <[email protected]>',  to: '[email protected]',  props: {    merchantName: 'Northwind Supply',    orderNumber: 'NW-10482',    carrierName: 'Swift Couriers',    trackingNumber: 'SC 4417 2290 18',    estimatedDelivery: 'Thursday 3 October',    shipTo: 'Maya Chen, 12 Rose Street, Edinburgh EH2 2PR',    actionUrl: 'https://example.com/track/NW-10482',  },}) console.log(sent.id, sent.status)

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Start from one

Pick a design, change anything,
and send it from your code.

Every template opens in the editor as blocks you can move, restyle or delete, and sends through the API with the values filled in.

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on your own terms.

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