Support
Every operation in this group: what it accepts, what it returns and the errors it can answer with.
Operations
Write to the people who build OpenEmail, as the contact page does. The reply goes by email to the account behind the call.
POST/support
Write to OpenEmail support
Sends a message to OpenEmail support, as the contact page does for somebody signed in. The name and the address the reply goes to come from the account behind the call: the workspace owner for an API key, and the person who connected the app for an access token. The workspace is named in the message, so support knows which one it is about.
One address can send 3 messages in 10 minutes. The next one is a 429 support_rate_limited, and nothing is recorded or sent.
Needs no scope: any key or access token for the workspace may write to support.
Request body
topicstringRequiredWhat it is about in a few words, up to 64 characters, such as
Bug reportorDomains & DNS.1 to 64 charactersmessagestringRequiredThe message itself, up to 8,000 characters.
1 to 8000 characters
Returns
The message reached support.
Errors
- 429
support_rate_limited: this address sent 3 messages in the last 10 minutes.
The errors every operation can return400401403404422500Error catalog
Also available in
Objects
SupportRequestobject
objectstringRequired- One of
"support_request" idstringRequiredQuote it if you write again about the same thing.
replyTostringRequiredThe address the reply will go to.