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Support

Write to the people who build OpenEmail.

Support tools

ToolWhat it does
contactSupportSend a message to OpenEmail support, as the contact page does. The reply goes by email to the account of the person the client acts for, and the workspace is named in the message.

It needs no permission. One address can send 3 messages in 10 minutes, and the next one is refused with support_rate_limited. In the app’s chat it always asks first.

Reference

contactSupport

No scopeThe app's assistant always asks firstToolkitcore

Write to the people who build OpenEmail, as the contact page does. The reply goes by email to the account of the person you act for, and the workspace is named in the message. Use it to report a bug or ask what the docs do not answer, never for mail meant for anybody else.

Inputs

topicstringRequired

What it is about in a few words, such as Bug report or Domains & DNS.

1 to 64 characters
messagestringRequired
1 to 8000 characters

Also available in

API
POST /support
SDK
support.send()