API
Write to OpenEmail support
A message to the people who build OpenEmail, answered by email.
POST/support
Runs the real call on your workspace.
POST /support
A message to the people who build OpenEmail, answered by email.
Example
Needs no scope. topic says what it is about in a few words and message is the message, up to 8,000 characters. The name and the reply address come from the account behind the call: the workspace owner for an API key, and the person who connected the app for an access token. Answers 201.
curl -X POST "$OE/support" -H "$AUTH" -H "Content-Type: application/json" \ -d '{ "topic": "Bug report", "message": "Scheduled sends to one address stay queued since this morning." }'{ "object": "support_request", "id": "5d0c1f7e-2b8a-4c39-9e61-0f4a7b2d8c13", "replyTo": "[email protected]"}One address can send 3 messages in 10 minutes. The next one is a 429 support_rate_limited, and nothing is recorded or sent.
The workspace is named in the message, so support knows which one it is about. Sending the same request twice sends two messages.