Switching mail providers

Leave your old provider
keep the domain and addresses

Point your domain at OpenEmail and create the addresses your company already uses. They land in one stream, and you reply from the exact one written to.

acme.com
acme.comReceiving
MX@
TXT@
CNAMEmail._domainkey
TXT_dmarc
hello@acme.com
oct-signup@acme.comnever created
billing@acme.com
Import your old mailSoon

New mail lands here the moment the records go live.

Where it starts

What this looks like today.

Your domain points at the old host

Every address people already write to is served by the provider you want to leave.

The history lives in that account

That mailbox holds years of threads, with the attachments and the filing you did.

Addresses nobody set up

Invoices, alerts and old sign-ups still arrive at names no one remembers creating.

How it works

Running in four steps.

  1. 01

    Add the domain

    Settings, Domains, Add generates the records, wherever the domain is registered.

  2. 02

    Publish the records

    Copy them at your DNS host, or connect one that supports sync and let it write them.

  3. 03

    Add the addresses

    Create each name your old host served, then invite the person who reads it.

  4. 04

    Read them all in one stream

    The addresses you created land in one place, and you reply from the exact one written to.

What it runs on

The parts doing the work.

The move runs on these parts of OpenEmail.

Bring your old mailbox

Bring the mail you already have: a Google Takeout export from Gmail, or an .mbox file from Apple Mail, Thunderbird and most desktop apps, threaded and dated as it was.

Take your mail with you

One download from Settings → Export with everything in it: every message and attachment as mbox files another mail app opens, plus your contacts, calendar, labels, rules, templates, notes and settings.

Forward an address elsewhere

Point any address, or everything a domain accepts, at an outside mailbox instead of this one.

Multiple domains

Point several domains at one inbox, subdomains included.

acme.comacme.devteam.acme.comhey.acme.io
DMARC policy

A starter p=none record, printed to copy or written by a sync, never tightened for you.

TXT_dmarc.acme.com

v=DMARC1; p=none; rua=…

Optionalwatch only
Recipient suggestions

The people you already write to, offered as you type.

SR
AK
NM
JD
PL
+1,240
sarahreyes@acme.com
Merged inboxes

Read every address in one stream, or narrow to the two or three you actually work out of.

In practice

Every piece, walked through.

Four shorter walkthroughs take one part of the move at a time.

Move your domain over

Point your domain here and every address on it receives, including ones nobody ever created.

acme.comReceiving
MX@
TXT@
CNAMEmail._domainkey
hello@acme.com
oct-signup@acme.comnever created
Point addresses anywhere

Own the addresses on your domain, and have them land in mailboxes people already use.

One address book

Everyone works from the same contacts, and your code and agents read the same rows.

Shared address bookApp
DWDana Whitfield4 threads
OBOmar Baptiste7 threads
EveryoneInvestorsSuppliers
Email for your company

Give everyone at your company an address on your domain, and decide who reads what.

DNS recordsVerified
MX@
TXT@
ben@acme.comBW
anna@acme.comAL

Questions

Asked before signing up.

Do I have to move every address at once?

No. Point the ones you are ready for at OpenEmail, and forward any other address, or everything the domain accepts, to an outside mailbox. That destination clicks a confirmation link first.

Can I bring my old mail across?

Yes. Export the old mailbox, with Google Takeout for Gmail or as an .mbox from Apple Mail or Thunderbird, and upload it in Settings under Import. It arrives threaded, dated and filed as it was.

Can I move more than one domain?

Yes. Point several domains at one inbox, subdomains included, and read them all in the same stream.

Nearby

Other jobs for the same mailbox.

Put the whole company

Addresses for people and for roles, all on one domain. Each has its own people, keeps the shared sign-off, and stays put when somebody leaves.

DNS recordsVerified
MX@
TXT@
ben@acme.comBW
anna@acme.comAL
Email that outlives

Your domain, an address you invent for each signup, and nothing reporting back when you read. Change provider later and the addresses come with the domain.

Mail that belongs to a job

sales@, jobs@ and billing@ get worked by several people at once, each with their own access. Nothing is forwarded, and nobody leaves with the address.

APAnna PetrovaPDF
JOJonas OrtizPDF
Files2
anna-petrova-cv.pdf240 KB
jonas-ortiz-cv.pdf188 KB

Your inbox,
on your own terms.

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

OpenEmail

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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