Use cases

What people run
on OpenEmail.

12 jobs people run on OpenEmail, from the whole of a company's mail to the receipts an app sends. Each one shows the setup, the parts it runs on and the walkthroughs underneath.

acme.com

One mailbox, and the jobs people hand to it.

everyone@acme.comPut the whole company
support@acme.comAnswer your customers
receipts@acme.comThe mail your product sends
news@acme.comEverything you send
agent@acme.comHand the inbox to software
anything@acme.comHand out addresses
Put the whole company

Addresses for people and for roles, all on one domain. Each has its own people, keeps the shared sign-off, and stays put when somebody leaves.

DNS recordsVerified
MX@
TXT@
ben@acme.comBW
anna@acme.comAL
Answer your customers

One address on your own domain, worked by the people you grant it to. Rules label and answer mail as it arrives, and everybody reads the same thread.

Subject hasrefund
Mail that belongs to a job

sales@, jobs@ and billing@ get worked by several people at once, each with their own access. Nothing is forwarded, and nobody leaves with the address.

APAnna PetrovaPDF
JOJonas OrtizPDF
Files2
anna-petrova-cv.pdf240 KB
jonas-ortiz-cv.pdf188 KB
The mail your product sends

Your app posts a message and OpenEmail sends it from your own domain. Every call sits against the key that made it, and every send has an outcome to read.

templateorder-receipt
202msg_9f2c7a14
email.sentmsg_9f2c7a14
email.deliveredmsg_9f2c7a14
email.openedmsg_9f2c7a14
Everything you send

Write it once as a template. Send it from the composer, from your own code or on a day you pick, then read what happened after.

Hi{{firstName}}Omar
Read the update
130Sent42Opened9Clicked
Hand the inbox to software

Give an agent an address of its own and a key scoped to what it may do. It reads, labels, drafts and sends, and every call it makes is logged.

listThreadsgetThreadsearchMailsendEmail
Your product gets the mail

Every ticket, record or customer can have its own address. Mail sent there reaches your endpoint as a signed event, and your code answers as that address.

Ticket 8123ticket-8123@in.yourapp.com
Ticket 8124ticket-8124@in.yourapp.com
Toticket-8123@in.yourapp.com
Fromticket-8123@in.yourapp.comSame address
Take on clients

Each client gets a workspace of their own: their domains, their addresses, their people. You switch between them at the top of the sidebar, and nothing crosses over.

NRHVPLBC
northroad.com
hello@@northroad.com
billing@@northroad.com
ABKM6 filters
Email that outlives

Your domain, an address you invent for each signup, and nothing reporting back when you read. Change provider later and the addresses come with the domain.

Hand out addresses

Every form wants an address. Give each one its own, see which starts getting spam, and switch that one off without touching the rest.

q7k2m9@pooled domain58:12
Your verification code09:41
Keep your domain yours

Publish the records that prove your mail is yours. Every message that arrives comes scored, with the sender checks and the reasons on it.

yourdomain.comRecords found
TXT@
CNAMEoe1._domainkey
TXT_dmarc
MX@
Leave your old provider

Point your domain at OpenEmail and create the addresses your company already uses. They land in one stream, and you reply from the exact one written to.

acme.comReceiving
MX@
TXT@
CNAMEmail._domainkey
hello@acme.com
oct-signup@acme.comnever created

Your inbox,
on your own terms.

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

OpenEmail

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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