Agents on the inbox
Before you open the tab.
Summaries are the one piece that runs on arrival today. Triage, labelling and first-pass replies are planned to follow, per thread, and a drafted reply would never send itself.
In short
What is an AI inbox agent?
An inbox agent reads mail as it arrives and acts on it: sorting, labelling, summarising or drafting a reply. Where a filter follows your rules, an agent decides from what the message says.
How it works
Summaries already run on arrival
A thread is summarised as it lands, and again when a reply joins it. The short version sits at the top of the thread.
Per thread, not on a timer
The plan is for triage and labelling to run on each thread as it arrives, not in a scheduled sweep.
A drafted reply would stay a draft
A first-pass reply would be saved as a draft and never sent for you. Every other action would stay reviewable and reversible.
What you get
In the product today
Rewritten on reply
A new message rewrites the summary, starting from the one before.
Encrypted mail left alone
An encrypted message is never read for a summary, and the pane says so.
Prompts you can rewrite
Both thread-summary prompts can be read and rewritten on the Prompts screen.
Good practice
Getting the most out of it
- 01
Rules for certainties
A sort you can state exactly, like one sender to one label, belongs in a rule that runs on arrival.
- 02
Tune the summary
If summaries miss what matters to you, rewrite Summarize thread and Re-summarize thread.
- 03
Ask for one-offs
Press ⌘0 and have the assistant label or draft a reply for the threads you name.
Where it stands
What is not built yet
- Triage and labelling
- No agent sorts or labels a thread as it arrives. Rules you write do that today.
- First-pass replies
- Nothing drafts a reply until you ask for one.
- A switch for summaries
- No setting turns them off. The card only folds away.
Questions
Asked often
Keep going
Works well with
Start
Your domain,
your mail.
Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.
