Send as any alias
Answer from the address they wrote to.
Pick which of your addresses each message goes out from. A reply opens on the one the mail arrived on, and you can still change it.
In short
What is an email alias?
An alias is another address that lands in the same mailbox, such as billing@ or support@. Sending as an alias means your answer leaves from that address too, so the reader sees the one they wrote to.
How it works
Pick the From on any message
The From row lists your addresses and greys out any that cannot send yet. Choose one, and your next new message opens on it too.
A default for new messages
General settings hold the address new messages open on. A reply's arrival address and your last pick both come before it.
The signature follows the address
Signature and open tracking come from whichever address is in the From row, so support@ can sign off differently from billing@.
What you get
In the product today
Replies match
A reply opens on the address they wrote to.
Teammates see theirs
A teammate with limited access sees only the addresses they may send from.
Your last pick sticks
A new message opens on the address you last chose in this browser.
Only addresses you hold
A send from an address the workspace does not own is refused.
Good practice
Getting the most out of it
- 01
Reply, do not compose
Answer inside the thread, so the reply keeps the address the mail arrived on.
- 02
Default to your busiest
Make your busiest address the default, since a new message opens on it until you pick another.
- 03
Sign per address
Give support@ and billing@ their own signatures, so the sign-off matches the From row.
Questions
Asked often
Keep going
Works well with
Start
Your domain,
your mail.
Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.
