Tracking on your own domain
with your name on the link
Tracked links and the open pixel move onto a subdomain you choose. Add one CNAME record, and links carry that name once a check passes.
In short
What is a custom tracking domain?
Every tracked link and open pixel points at a web address, usually the email service's. A custom tracking domain moves it onto a subdomain of the sender's own domain.
1
CNAME record to add
3
failed checks in a row, and links fall back
2hours
without a pass does the same
How it works
One CNAME record to add
Setting the name prepares its own address and shows one record. Add it at your DNS provider, or press Sync on a Cloudflare-connected domain.
It checks itself and falls back
A check over HTTPS switches it on. Three failures in a row, or two hours without a pass, put links back on the OpenEmail address.
Mail already sent keeps its name
Links in it keep working while the old CNAME record stays. On a Cloudflare-connected domain, changing or removing the name takes that record out, so they stop.
What you get
In the product today
Ownership first
Ready once the ownership TXT record is published. Receiving mail can wait.
One name per domain
It starts as links.yourdomain.com. Keep it or pick another subdomain.
In the API too
The REST API sets or clears it on the domain.
Tracking and nothing else
It only serves links and opens in its own workspace's mail.
Good practice
Getting the most out of it
- 01
Set it up first
Mail already sent keeps its name, so add the record before you send.
- 02
Leave the old record
After a change, keep the old CNAME so links in older mail still work.
- 03
Keep the CNAME plain
Turn off any proxying on the record.
Questions
Asked often
Keep going
Works well with
Whether a message you sent has been opened, when, how many times and which of its links were followed. On unless you turn it off, and plain about the readings it cannot get.
Start
Your domain,
your mail.
Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.
