Share an address
billing@, and nothing else.
Give a teammate one address to read, or to read and send as. It lands in their mailbox, and they see only what they were given.
In short
What is a shared email address?
A shared address is one mailbox, such as billing@ or support@, that several people work from. The usual workarounds are forwarding its mail, which makes replying as it awkward, or sharing its password, which hands everybody everything.
2
levels: read only, or send and read
14days
for a newcomer to accept the invitation
0
per-seat charges, on Starter and above
How it works
Given from the address itself
Open the address, choose Access, then Give access. Pick a level and anyone already in the workspace, and it is in their mailbox.
Nothing is shared until they accept
Somebody new is invited from Team with the address and its level attached. Account or no account, they hold nothing until they accept.
Role and grant both have to agree
The role says what they may do, the grant says which address. A read-only grant never enters the send check, in the app or through the assistant.
What you get
In the product today
Whole domains too
Give a whole domain and addresses made on it later come with it.
Change the level
Give it again at the other level and only the level changes.
Take it back
Remove them under Access and they can no longer read or send from it.
Confirmed with a code
Giving or removing access asks for a code, then not again for an hour.
Good practice
Getting the most out of it
- 01
Start at read only
Give read only first, and raise it once they should answer as the address.
- 02
Check the role too
A send-and-read grant still cannot send if their role has no sending, as with Viewer.
- 03
Prefer single addresses
A whole domain covers addresses made later, so give single ones unless you mean that.
Questions
Asked often
Keep going
Works well with
Start
Your domain,
your mail.
Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.
