Sender pictures
A real picture, or a mark that is theirs alone.

Five sources are asked in order and the first answer wins. When none has one, a shape seeded on the address is drawn.

In short

Where do sender pictures in email come from?

An email carries no picture of its sender, so the mail app finds one: its own accounts, your address book, Gravatar, or the sending domain’s BIMI logo. Most fall back to an initial.

5

Sources, asked in order

0

Browser requests to Gravatar or sender sites

7days

Before a found picture is fetched again

How it works

Fetched by our servers, not your browser

Gravatar gets a hash, not the address, and answers are cached. Consumer domains are never asked for a logo, so gmail.com senders never wear Google’s.

A shape instead of a first letter

A letter has 26 values, so initials repeat across an inbox. A shape seeded on the address differs per person and never changes.

No picture beside a forged sender

In the list and the open message, mail that does not pass DMARC gets the mark alone. A real logo beside a forged address helps the attacker.

What you get

In the product today

Your own photo

Set in Account, shown to people on OpenEmail wherever your address appears.

One mark per person

[email protected] and [email protected] are one person, so they get one mark.

Lookups are one switch

Account → Pictures of people. Off keeps OpenEmail photos, contact photos and marks.

Good practice

Getting the most out of it

  1. 01

    Add contact photos

    A contact photo you add beats Gravatar and any logo.

  2. 02

    Publish a BIMI logo

    Addresses with no photo or Gravatar then show your logo in OpenEmail, not a site icon.

  3. 03

    Read a missing logo

    A mark where a familiar logo usually sits can mean a failed DMARC check.

Where it stands

Good to know

Sign-in pictures
A photo brought from a sign-in provider loads from that provider, not our servers.

Questions

Asked often

Keep going

Works well with

Verified sender

A mark beside the sender when the sending domain’s published records line up.

Remote image control

Stop a sender fetching anything from their own server while you read.

DMARC policy

A starter p=none record, printed to copy or written by a sync, never tightened for you.

Start

Your domain,
your mail.

Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.

Your inbox,
on your own terms.

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

OpenEmail

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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