Tracking pixels stripped
Gone before you read a word.

Any image declaring itself 1×1 or 0×0 is removed before a message reaches your screen, along with hidden preheader text. There is nothing to switch on.

In short

What is an email tracking pixel?

A tracking pixel is an invisible image, one pixel square, at an address unique to your copy of a message. Loading it tells the sender’s server when you opened it.

How it works

Removed on the way to your screen

It runs each time you open a message in the app. The stored copy stays as it arrived, and the API and MCP return that.

Judged by size, whoever sent it

An image declaring 1×1 or 0×0 goes, OpenEmail’s own open pixel included, and so does a preheader styled out of sight. Real pictures stay.

Pixels sized with CSS need pictures off

The pass reads width and height attributes, so a pixel shrunk by a style gets through. Pictures off holds every remote fetch.

What the pass looks for

Images by their width and height attributes, preheaders by their class plus a hiding style.

width="1" height="1"a 1×1 imagewidth="0" height="0"a 0×0 image[class*="preheader"]preheader classdisplay:nonenot displayedfont-size:0zero-size textline-height:0zero line heightmax-height:0collapsed boxopacity:0fully transparentmso-hide:allhidden in Outlook

What you get

In the product today

Nothing to switch on

On for every account and every sender.

Our own pixel too

The 1×1 image OpenEmail adds to tracked mail goes like any other.

Real pictures stay

Logos and photos with real sizes are left alone.

Remote fonts dropped

Imported style sheets and remote web fonts go in the same pass.

Good practice

Getting the most out of it

  1. 01

    Turn automatic pictures off

    Switch off Load pictures in mail automatically to catch what the size rule misses.

  2. 02

    Trust senders you need

    Trust Sender loads one address’s pictures while everyone else’s stay held.

  3. 03

    Strip before you render

    A client rendering messages read over the API or MCP should remove tracking images first.

Where it stands

Good to know

Printing
Printing skips the pass. With pictures on, the default, a printed message fetches its pixel.
OpenEmail senders
With pictures showing, the app records the open for an OpenEmail sender who tracks opens.

Questions

Asked often

Keep going

Works well with

Remote image control

Stop a sender fetching anything from their own server while you read.

See when mail you sent was opened

Whether a message you sent has been opened, when, how many times and which of its links were followed. On unless you turn it off, and plain about the readings it cannot get.

Block a sender or a domain

One address, or everything from a domain, stopped before it reaches you.

Start

Your domain,
your mail.

Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.

Your inbox,
on your own terms.

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

OpenEmail

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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