Workspace and address settings
Defaults once, exceptions per address.
Your account holds the defaults, a workspace answers for everything it sends, and any address can sign and track its own way.
In short
What are per-address email settings?
Mail settings usually live in one place, which works until one address needs a different sign-off. Layered settings store only what each level changes, and the rest follows the level above.
How it works
One answer for every address
All addresses is the workspace layer. It applies to everything the workspace sends, and whatever it leaves unset follows your account.
An address can answer for itself
billing@ can sign as the accounts team and send receipts untracked, while every other address keeps what All addresses uses.
Every send asks the From address
Composer, API, assistant, rule or schedule: each send is signed and tracked by its From address, falling back to All addresses.
Set once for every address
All addresses can override each one. Anything left unset keeps your account's value.
What you get
In the product today
Absent means inherit
A layer stores only what it changes.
Clearing means following
An override is deleted, not frozen as a copy of today's value.
The address owns it
Everyone who sends from an address uses its signature and tracking.
Good practice
Getting the most out of it
- 01
Start at All addresses
Set the signature and tracking there, then override an address only where it differs.
- 02
Leave the rest following
Addresses with no override pick up later changes on their own.
- 03
Reset rather than retype
“Use All addresses” returns a setting to following. Retyping the value pins a copy.
Where it stands
Good to know
- An account signature in the app
- The Signature tab on the Addresses page writes All addresses. The account default beneath it changes only over the API.
- A timezone for one address
- Timezone, date and time format, week start, default From and undo send stay with the workspace.
Questions
Asked often
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your mail.
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