Workspace and address settings
Defaults once, exceptions per address.

Your account holds the defaults, a workspace answers for everything it sends, and any address can sign and track its own way.

In short

What are per-address email settings?

Mail settings usually live in one place, which works until one address needs a different sign-off. Layered settings store only what each level changes, and the rest follows the level above.

How it works

One answer for every address

All addresses is the workspace layer. It applies to everything the workspace sends, and whatever it leaves unset follows your account.

An address can answer for itself

billing@ can sign as the accounts team and send receipts untracked, while every other address keeps what All addresses uses.

Every send asks the From address

Composer, API, assistant, rule or schedule: each send is signed and tracked by its From address, falling back to All addresses.

Set once for every address

All addresses can override each one. Anything left unset keeps your account's value.

signatureHTML under a messageopenEmailSignaturethe footer on unsigned mailtimezonethe clock times show intimeFormat12 or 24 hourdateFormatday, month or year firstweekStartMonday or SundaytrackOpensthe open pixeltrackClickslink rewritingdefaultEmailAliasthe default senderundoSendEnabledthe pause before it leaves

What you get

In the product today

Absent means inherit

A layer stores only what it changes.

Clearing means following

An override is deleted, not frozen as a copy of today's value.

The address owns it

Everyone who sends from an address uses its signature and tracking.

Good practice

Getting the most out of it

  1. 01

    Start at All addresses

    Set the signature and tracking there, then override an address only where it differs.

  2. 02

    Leave the rest following

    Addresses with no override pick up later changes on their own.

  3. 03

    Reset rather than retype

    “Use All addresses” returns a setting to following. Retyping the value pins a copy.

Where it stands

Good to know

An account signature in the app
The Signature tab on the Addresses page writes All addresses. The account default beneath it changes only over the API.
A timezone for one address
Timezone, date and time format, week start, default From and undo send stay with the workspace.

Questions

Asked often

Keep going

Works well with

Signature

One sign-off for every address, and a different one for any address that needs it.

See when mail you sent was opened

Whether a message you sent has been opened, when, how many times and which of its links were followed. On unless you turn it off, and plain about the readings it cannot get.

Workspace branding

Put your own mark and logo in the sidebar, in place of ours.

Start

Your domain,
your mail.

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Your inbox,
on your own terms.

Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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Email infrastructure for businesses, AI, agents and personal email. Built for scale, privacy and control. Everything email should have had from day one.

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