OpenEmail + Zoho Desk

Connect Zoho Desk once. Then ask the assistant in OpenEmail to look things up in it, or to do things there for you.

Open mailGet StartedAll connectorsFree to startAsks before it changes anything

CRM, Customer support

About Zoho Desk

Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions

Actions: 33

What the assistant can do in Zoho Desk

A few of the things it can do once Zoho Desk is connected.

Look things up

These run as soon as you ask.

  • Download Ticket Attachment

    Download a file attachment from a Zoho Desk ticket by attachment ID

  • Get Contacts By IDs

    Fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint

  • List Agents

    List all agents in the Zoho Desk organization with optional filtering and pagination

  • List Contacts

    List contacts with filters and pagination

  • List Views

    List all ticket views in the Zoho Desk organization with pagination support

Make changes

It shows you what it is about to do and waits for your OK.

  • Create Contact

    Create a new contact in Zoho Desk with name, email, and other details

  • Create Ticket

    Create a new Zoho Desk ticket with subject, description, department, and requester details

  • Update Ticket

    Updates an existing Zoho Desk ticket by modifying one or more fields such as status, priority, assignee, description

How it works

Three steps

Connect Zoho Desk

Sign in to Zoho Desk from the Connectors page. There is nothing to install.

Ask in plain words

Ask the assistant in OpenEmail. It finds the right action in Zoho Desk and runs it.

Stay in control

Lookups run at once. Anything that changes Zoho Desk waits for your OK.

Price

Free to start

The Free plan includes 2 connected apps and 10 AI actions a day. You can pause or disconnect Zoho Desk whenever you like.

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Start free

Connect your first app
in a minute.

Create an account, connect an app and ask the assistant about it.