OpenEmail + Intercom

Connect Intercom once. Then ask the assistant in OpenEmail to look things up in it, or to do things there for you.

Open mailGet StartedAll connectorsFree to startAsks before it changes anything

Customer support, CRM

About Intercom

Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale

Actions: 133

What the assistant can do in Intercom

A few of the things it can do once Intercom is connected.

Look things up

These run as soon as you ask.

  • Get conversation

    Retrieves a specific conversation by ID with all messages and details

  • Get ticket

    Retrieve a ticket from Intercom

  • List all macros

    Fetch a list of all macros (saved replies) in your workspace for use in automating responses

  • List all contacts

    List all contacts (users or leads) in your Intercom workspace with pagination support

  • List conversations

    Lists all conversations from Intercom with pagination support

Make changes

It shows you what it is about to do and waits for your OK.

  • Archive contact

    Archive a single contact in Intercom

  • Assign conversation

    Assigns a conversation to a specific admin or team in Intercom

  • Attach contact to company

    Attach a contact to a company in Intercom

  • Attach contact to conversation

    Attach a contact participant to a conversation on behalf of admin or contact

  • Block contact

    Block a single contact in Intercom

How it works

Three steps

Connect Intercom

Sign in to Intercom from the Connectors page. There is nothing to install.

Ask in plain words

Ask the assistant in OpenEmail. It finds the right action in Intercom and runs it.

Stay in control

Lookups run at once. Anything that changes Intercom waits for your OK.

Price

Free to start

The Free plan includes 2 connected apps and 10 AI actions a day. You can pause or disconnect Intercom whenever you like.

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Start free

Connect your first app
in a minute.

Create an account, connect an app and ask the assistant about it.