Automações
Cada operação deste grupo: o que aceita, o que devolve e os erros com que pode responder.
Operações
Emails and other steps that run by themselves for each contact: a welcome series when somebody joins an audience, a nudge three days after a trial starts, a note on a birthday. An automation has a trigger, which says what puts a contact in, and steps: send an email from a template, wait, branch on what the contact did, add them to or remove them from an audience, write a custom field, call a webhook, or end.
You edit a draft definition and publish it. Publishing saves a numbered version and sets the automation live, and each contact stays on the version they entered on, so an edit never changes the path of somebody halfway through. Settings apply as soon as they are saved. A plan covers a number of live automations: 1 on Free, 10 on Starter and 50 on Business, with no limit on Enterprise.
Every email it sends goes out on the broadcast lane with a one-click unsubscribe, counts toward the monthly sends and skips suppressed addresses. Publishing, resuming and sending a test also need emails:send, because the automation then sends mail for whoever published it. Reading needs automations:read and everything else automations:write.
/automations/automations/automations/starters/automations/{id}/automations/{id}/automations/{id}/automations/{id}/publish/automations/{id}/pause/automations/{id}/resume/automations/{id}/archive/automations/{id}/duplicate/automations/{id}/test/automations/{id}/versions/automations/{id}/versions/{version}/restore/automations/{id}/stats/automations/{id}/enrollments/automations/{id}/enrollments/automations/{id}/enrollments/{enrollmentId}/automations/{id}/enrollments/{enrollmentId}/exit
GET/automations
List automations
Every automation in the workspace, the most recently saved first, without the definition or settings. counts is counted at the moment of the read.
An app a member connected lists only the automations that member made.
Requires the automations:read scope.
Parâmetros de consulta
statusstringOnly automations in this state.
Um de"draft""live""paused""archived"limitintegerRows per page, 1 to 100.
Pelo menos 1No máximo 100Predefinição50cursorstringThe id of the last automation on the previous page. Keyset, not offset: pass the previous page's
nextCursor. One that names nothing in this list is a 400invalid_cursor.
Devolve
A page of automations.
Erros
Os erros que qualquer operação pode devolver400401403404422500Catálogo de erros
Também disponível em
- TypeScript
automations.list()automations.listAll()automations.iterate()- Python
automations.list()automations.list_all()automations.iterate()- Ruby
automations.listautomations.list_allautomations.iterate- PHP
automations->listautomations->listAllautomations->iterate- Go
Automations.ListAutomations.ListAllAutomations.Iterate- Java
automations().listautomations().listAllautomations().iterate- C#
Automations.ListAsyncAutomations.ListAllAsyncAutomations.IterateAsync- CLI
openemail automations list- MCP
listAutomations
POST/automations
Create an automation
Makes a draft from definition, from a starter, or empty when neither is sent, and answers with the whole automation. A draft may be incomplete: problems in the answer lists what is still missing, and nothing runs until POST /automations/{id}/publish.
Requires the automations:write scope.
Corpo do pedido
namestringObrigatórioWhat the workspace calls the automation, trimmed, 1 to 120 characters. Contacts never see it, and it need not be unique.
De 1 a 120 caracteresdescriptionstringA note for the workspace, at most 500 characters. Contacts never see it.
Pode ser nullAté 500 caracteresstarterstringBegin from a starter, by its
slug:welcome-series,trial-follow-up,birthdayorwin-back. Ignored whendefinitionis sent. A starter leaves the audience, the templates and the from address for you to fill in.De 1 a 64 caracteresdefinitionobjectWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
settingsobjectHow the automation runs:
timezone, an IANA zone such asEurope/London,sendWindow, the days and minutes of the day in which emails may go out or null for any time,reentryDays, how many days after finishing a contact may enter again or null for once only,exitOnLeave, whether a contact leaves when they leave the audience that started it, andlistAudienceId, the audience unsubscribes are recorded in. Every field is optional.timezonestring- De 1 a 64 caracteres
sendWindowobject- Pode ser null
daysinteger[]Obrigatório- Até 7 itens
startMinuteintegerObrigatório- Pelo menos 0No máximo 1440
endMinuteintegerObrigatório- Pelo menos 0No máximo 1440
reentryDaysinteger- Pode ser nullPelo menos 1No máximo 3650
exitOnLeavebooleanlistAudienceIdstring- Pode ser nullAté 64 caracteres
Devolve
Created, as a draft.
Erros
- 422
invalid_parameterfor a value of the wrong shape,unknown_parameterfor a key the body does not take,invalid_automationfor an unknownstarteror a definition that breaks a rule of its structure, such as two steps with one key, orworkspace_limit_reachedwhen the workspace holds the most automations it may.
Os erros que qualquer operação pode devolver400401403404500Catálogo de erros
Também disponível em
GET/automations/starters
List the automation starters
The starting points the app offers when somebody makes an automation, each with its whole definition. Not paginated and not workspace data. The slug is what POST /automations takes as starter. A starter leaves the audience, the templates and the from address empty for you to fill in.
Requires the automations:read scope.
Devolve
Every starter.
Erros
Os erros que qualquer operação pode devolver400401403404422500Catálogo de erros
Também disponível em
GET/automations/{id}
Retrieve an automation
The whole automation: the draft definition, the published definition that is running, settings, fresh counts and problems, what would stop the draft from being published. An automation in another workspace is a 404, never a 403.
Requires the automations:read scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
The automation.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
PATCH/automations/{id}
Update an automation
A partial update. definition replaces the draft whole, and a live automation keeps running its published version until POST /automations/{id}/publish. settings is merged field by field and takes effect at once.
Read the automation, change it and send expectedUpdatedAt with the updatedAt you read: if someone saved it in between, your change is refused instead of written over theirs.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corpo do pedido
namestringWhat the workspace calls the automation, trimmed, 1 to 120 characters. Contacts never see it, and it need not be unique.
De 1 a 120 caracteresdescriptionstringA note for the workspace, at most 500 characters. Contacts never see it.
Pode ser nullAté 500 caracteresdefinitionobjectWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
settingsobjectMerged field by field into the stored settings, and applied at once, without publishing. Send only the fields you are changing.
timezonestring- De 1 a 64 caracteres
sendWindowobject- Pode ser null
daysinteger[]Obrigatório- Até 7 itens
startMinuteintegerObrigatório- Pelo menos 0No máximo 1440
endMinuteintegerObrigatório- Pelo menos 0No máximo 1440
reentryDaysinteger- Pode ser nullPelo menos 1No máximo 3650
exitOnLeavebooleanlistAudienceIdstring- Pode ser nullAté 64 caracteres
expectedUpdatedAtstringThe
updatedAtyou read. When the automation was saved since, the call is refused with 409version_conflictand nothing is written.Formatodate-time
Devolve
Saved.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.- 409
version_conflict: the automation was saved afterexpectedUpdatedAt.automation_archived: an archived automation cannot be changed. Nothing was written.- 422
invalid_parameterfor a value of the wrong shape,unknown_parameterfor a key the body does not take, orinvalid_automationwhen the definition breaks a rule of its structure orsettings.listAudienceIdnames no audience.
Os erros que qualquer operação pode devolver400401403500Catálogo de erros
Também disponível em
DELETE/automations/{id}
Delete an automation
Deletes the automation with its versions, its enrollments and its statistics. Contacts in it stop at once and get nothing more. The emails it already sent stay in GET /emails.
There is no undo. To retire one and keep its history, use POST /automations/{id}/archive.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
Deleted.
Erros
- 403
The key lacks the scope, or may not send as that address.
step_up_required: the call was made with an OAuth access token that has not been verified in the last 60 minutes. Ask for a code withPOST /security/step-up, send it toPOST /security/step-up/verify, then repeat the call. The person can also choose Allow changes for 60 minutes on the app in Account settings, Connected apps, on the OpenEmail website. An API key is never asked for a code.- 404
automation_not_foundwhen the id names no automation you can reach.
Os erros que qualquer operação pode devolver400401422500Catálogo de erros
Também disponível em
POST/automations/{id}/publish
Publish an automation
Saves the draft as the next version and sets the automation live, so its trigger starts taking contacts in. Contacts already in it stay on the version they entered on. Publishing a paused automation turns it back on. No body.
The draft has to be complete: a trigger, at least one step, every email with a published template that declares unsubscribeUrl and a from address the caller may send as, and every audience, form and webhook it names still there. The automation sends as whoever published it, so it pauses itself if that API key is revoked.
Requires the automations:write and emails:send scopes.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
Published and live.
Erros
- 403
automation_limit_reachedwhen the plan covers no more live automations, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_archived: an archived automation cannot be published.- 422
invalid_automationwhen the draft cannot run: the error carriesproblems, every problem that blocks it, each with acode, thepathof the field, thestepKeyand amessage.
Os erros que qualquer operação pode devolver400401500Catálogo de erros
Também disponível em
POST/automations/{id}/pause
Pause an automation
Stops a live automation. Nobody new enters, and everyone in it stays where they are and moves on when it is resumed. Pausing a paused automation changes nothing. No body.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
Paused.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_not_published: a draft that was never published cannot be paused.automation_archived: neither can an archived one.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
POST/automations/{id}/resume
Resume an automation
Turns a paused automation back on with the version it was running, without publishing the draft. Contacts that were held move on, and from now on it sends as the caller. The published version is checked again first, so an automation OpenEmail paused stays paused until what stopped it is fixed. Resuming a live automation changes nothing. No body.
Requires the automations:write and emails:send scopes.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
Live again.
Erros
- 403
automation_limit_reachedwhen the plan covers no more live automations, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_not_published: there is no published version to resume.automation_archived: an archived automation cannot be resumed.- 422
invalid_automationwhen the draft cannot run: the error carriesproblems, every problem that blocks it, each with acode, thepathof the field, thestepKeyand amessage.
Os erros que qualquer operação pode devolver400401500Catálogo de erros
Também disponível em
POST/automations/{id}/archive
Archive an automation
Retires an automation for good and keeps its history. Everyone in it leaves with the exit reason archived, nobody enters again, and it can no longer be changed, published or resumed. Its versions, enrollments and statistics stay readable. Archiving an archived automation changes nothing. No body.
To start again from its steps, use POST /automations/{id}/duplicate.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
Archived.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
POST/automations/{id}/duplicate
Duplicate an automation
Makes a new draft with the same draft definition and settings, named after the original with (copy) on the end. The copy has no versions, no contacts and no statistics. No body.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
The copy, as a draft.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.- 422
workspace_limit_reachedwhen the workspace holds the most automations it may.
Os erros que qualquer operação pode devolver400401403500Catálogo de erros
Também disponível em
POST/automations/{id}/test
Send a test of one email step
Sends the email of one step of the draft to one address, so you can read it before publishing. Contact values are filled from a sample contact, values that come from an event are left empty, and the subject starts with [Test]. It counts toward the monthly sends, is not tracked and enrolls nobody.
Requires the automations:write and emails:send scopes.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corpo do pedido
stepKeystringObrigatórioThe
keyof the email step to send, from the draftdefinition.De 1 a 64 caracterestostringWhere the test goes. Left out, it goes to the account email of the person the key or app acts for.
Até 320 caracteresFormatoemail
Devolve
Sent.
Erros
- 403
from_address_forbiddenwhen the caller may not send as the from address of the step, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
domain_not_sendablewhen the domain of the from address cannot send yet.- 422
invalid_automationwhenstepKeynames no step, the step is not an email, or its template cannot be sent, withparamset tostepKey.- 429
send_quota_exceeded: the monthly sends of the plan are used up.
Os erros que qualquer operação pode devolver400401500Catálogo de erros
Também disponível em
GET/automations/{id}/versions
List the versions of an automation
Every published version, the newest first, each with its whole definition. current marks the one that is running. Not paginated. A draft that was never published has none.
Requires the automations:read scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Devolve
The versions.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
POST/automations/{id}/versions/{version}/restore
Restore a version into the draft
Copies the definition of an earlier version into the draft, replacing what the draft holds. Nothing that is running changes until POST /automations/{id}/publish. No body.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.versionintegerObrigatórioThe number of the version, as
GET /automations/{id}/versionslists it.Pelo menos 1
Devolve
The automation, with the version in its draft.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach, or, withparamset toversion, when it has no such version.- 409
automation_archived: an archived automation cannot be changed.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
GET/automations/{id}/stats
How an automation has performed
Totals for a window, the same numbers step by step, and a point per day. The steps are those of the published version, or of the draft when nothing is published. active and waiting are counted at the moment of the read, whatever the window.
Requires the automations:read scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Parâmetros de consulta
sincestringWhere the window starts, as an ISO 8601 instant. Left out, 30 days before
until. It reaches back at most 366 days beforeuntil.Formatodate-timeuntilstringWhere the window ends, as an ISO 8601 instant. Left out, now.
Formatodate-time
Devolve
The numbers for the window.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.- 422
invalid_parameterwhen a time is not an ISO 8601 instant oruntilis not aftersince.
Os erros que qualquer operação pode devolver400401403500Catálogo de erros
Também disponível em
GET/automations/{id}/enrollments
List the contacts in an automation
Everyone who is in the automation or has been, the most recent entry first: where each contact is, what they are waiting for and how it ended.
Requires the automations:read scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Parâmetros de consulta
statusstringOnly enrollments in this state.
Um de"active""completed""exited"stepKeystringOnly contacts at the step with this
key.De 1 a 64 caracteresqstringOnly contacts whose address or name contains this text, compared without case.
Até 200 caractereslimitintegerRows per page, 1 to 200.
Pelo menos 1No máximo 200Predefinição50cursorstringThe id of the last enrollment on the previous page. Keyset, not offset: pass the previous page's
nextCursor. One that names nothing in this list is a 400invalid_cursor.
Devolve
A page of enrollments.
Erros
- 404
automation_not_foundwhen the id names no automation you can reach.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
- TypeScript
automations.listEnrollments()automations.listAllEnrollments()automations.iterateEnrollments()- Python
automations.list_enrollments()automations.list_all_enrollments()automations.iterate_enrollments()- Ruby
automations.list_enrollmentsautomations.list_all_enrollmentsautomations.iterate_enrollments- PHP
automations->listEnrollmentsautomations->listAllEnrollmentsautomations->iterateEnrollments- Go
Automations.ListEnrollmentsAutomations.ListAllEnrollmentsAutomations.IterateEnrollments- Java
automations().listEnrollmentsautomations().listAllEnrollmentsautomations().iterateEnrollments- C#
Automations.ListEnrollmentsAsyncAutomations.ListAllEnrollmentsAsyncAutomations.IterateEnrollmentsAsync- CLI
openemail automations list-enrollments- MCP
listAutomationEnrollments
POST/automations/{id}/enrollments
Enroll a contact in an automation
Puts one contact into a live automation at its first step, whatever its trigger is. The contact has to exist already. data gives the steps the values they would otherwise read from an event.
A contact is in an automation once at a time, and comes back in only after settings.reentryDays. An address on the suppression list, or one that unsubscribed from the audience the automation sends through, is refused.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corpo do pedido
contactIdstringThe contact, by id. Send this or
email, never both.De 1 a 64 caracteresemailstringThe contact, by email address. Send this or
contactId, never both.Até 320 caracteresFormatoemaildataRecord<string, any>Values the steps can read wherever a value comes from the event, such as an order number for an email. At most 50 keys and 4 KB of JSON.
Devolve
Enrolled, and due at the first step.
Erros
- 404
automation_not_found, orcontact_not_foundwhen no contact has that id or address.- 409
automation_not_livewhen it is a draft, paused or archived.already_enrolledwhen the contact is in it or finished it too recently.contact_unreachablewhen the address is suppressed or unsubscribed.- 422
invalid_parameterwhen neither or both ofcontactIdandemailare sent, ordatais too large.
Os erros que qualquer operação pode devolver400401403500Catálogo de erros
Também disponível em
GET/automations/{id}/enrollments/{enrollmentId}
Retrieve an enrollment
One contact's way through the automation: the enrollment, plus runs, what each step did for them, oldest first, up to 200.
Requires the automations:read scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.enrollmentIdstringObrigatórioThe enrollment, such as
aen_2b8d4f6a1c3e5079b6d8f0a2, asGET /automations/{id}/enrollmentslists it.
Devolve
The enrollment with its runs.
Erros
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
POST/automations/{id}/enrollments/{enrollmentId}/exit
Take a contact out of an automation
Ends an active enrollment at once with the exit reason removed. The contact gets nothing more from this automation, and stays in the contacts and in their audiences. No body.
Requires the automations:write scope.
Parâmetros de caminho
idstringObrigatórioThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.enrollmentIdstringObrigatórioThe enrollment, such as
aen_2b8d4f6a1c3e5079b6d8f0a2, asGET /automations/{id}/enrollmentslists it.
Devolve
The enrollment, exited.
Erros
- 409
automation_enrollment_finished: the contact already completed or left.
Os erros que qualquer operação pode devolver400401403422500Catálogo de erros
Também disponível em
Objetos
Automationobject
objectstringObrigatório- Um de
"automation" idstringObrigatórioThe id of the automation. It never changes.
namestringObrigatórioWhat the workspace calls it. Contacts never see it.
descriptionstringObrigatórioA note for the workspace.
Pode ser nullstatusstringObrigatóriodraftuntil the first publish.livetakes contacts in and moves them along.pausedtakes nobody in and holds everyone where they are.archivedis retired for good and everyone in it has left.Um de"draft""live""paused""archived"triggerKindstringObrigatórioWhat starts the draft, or null while it has no trigger.
Pode ser nullUm de"audience_joined""form_submitted""event""date""manual"stepCountintegerObrigatórioHow many steps the draft holds.
Pelo menos 0emailCountintegerObrigatórioHow many of those steps send an email.
Pelo menos 0hasUnpublishedChangesbooleanObrigatórioTrue when the draft differs from the version that is running.
publishedVersionintegerObrigatórioThe number of the version that is running. Null until the first publish.
Pode ser nullpausedReasonstringObrigatórioWhy it is paused.
manualis a person. The others are OpenEmail stopping it:sender_refusedwhen its from address can no longer send,key_revokedwhen the API key that published it was revoked, expired or turned off,template_unavailablewhen one of its templates can no longer be sent,audience_missingwhen an audience it depends on is gone, andplan_limitwhen the plan no longer covers this many live automations. Null while it is not paused.Pode ser nullUm de"manual""sender_refused""key_revoked""template_unavailable""audience_missing""plan_limit"lastErrorstringObrigatórioWhat went wrong the last time OpenEmail paused it, in a sentence. Null otherwise.
Pode ser nullcountsobjectObrigatórioContacts, counted at the moment of the read.
activeintegerObrigatórioIn the automation now.
Pelo menos 0completedintegerObrigatórioReached the end of a path, in all its time.
Pelo menos 0exitedintegerObrigatórioLeft before the end, in all its time.
Pelo menos 0
createdBystringObrigatórioThe user id of the person who made it. Null when that account is gone.
Pode ser nullpublishedAtstringObrigatórioThe last publish. Null until the first.
Pode ser nullFormatodate-timepausedAtstringObrigatórioWhen it was paused. Null while it is not.
Pode ser nullFormatodate-timearchivedAtstringObrigatórioWhen it was archived. Null otherwise.
Pode ser nullFormatodate-timecreatedAtstringObrigatórioWhen it was made.
Formatodate-timeupdatedAtstringObrigatórioThe last save. Send it back as
expectedUpdatedAtso a change never overwrites one you have not seen.Formatodate-timedefinitionobjectObrigatórioWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
publishedobjectObrigatórioWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
Pode ser nulltriggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
settingsobjectObrigatórioHow it runs. Settings take effect when they are saved, published or not.
timezonestringObrigatórioThe IANA time zone the sending window and waits until a day and time are read in, such as
Europe/London.UTCuntil you set one.De 1 a 64 caracteressendWindowobjectObrigatórioWhen emails may go out:
daysof the week (0 is Sunday) andstartMinutetoendMinuteof the day, counted from midnight. An email due outside it waits for the window to open. Null sends at any time.Pode ser nulldaysinteger[]Obrigatório- Até 7 itens
startMinuteintegerObrigatório- Pelo menos 0No máximo 1440
endMinuteintegerObrigatório- Pelo menos 0No máximo 1440
reentryDaysintegerObrigatórioHow many days after a contact finishes before they may enter again. Null lets each contact through once only.
Pode ser nullPelo menos 1No máximo 3650exitOnLeavebooleanObrigatórioTake a contact out when they leave the audience that started the automation. True by default.
listAudienceIdstringObrigatórioThe audience an unsubscribe from one of these emails is recorded in. A contact who unsubscribed from it is not sent to and cannot be enrolled. Null uses the audience that starts the automation, or the built-in audience of every contact when no audience starts it.
Pode ser nullAté 64 caracteres
problemsAutomationProblem[]ObrigatórioWhat is wrong with the draft, checked at the moment of the read. Empty when it is ready. A publish checks more: that every template can be sent and that the caller may send from every from address.
AutomationEnrollmentobject
objectstringObrigatório- Um de
"automation_enrollment" idstringObrigatórioThe id of the enrollment.
automationIdstringObrigatórioversionintegerObrigatórioThe published version the contact entered on and stays on. Null when that version is gone.
Pode ser nullcontactobjectObrigatórioidstringObrigatórioThe id of the contact.
emailstringObrigatório- Formato
email namestringObrigatório- Pode ser null
statusstringObrigatórioactivewhile the contact is in it,completedat the end of a path,exitedwhen they left early.Um de"active""completed""exited"sourcestringObrigatórioHow they got in:
trigger, by hand in the app (manual), or through this API or an app (api).Um de"trigger""manual""api"stepKeystringObrigatórioThe
keyof the step the contact is at, or was at when they finished. Null before the first step.Pode ser nullwaitingbooleanObrigatórioTrue while the contact sits in a wait step.
waitingForEventstringObrigatórioThe event name a wait step is holding out for. Null otherwise.
Pode ser nullheldForstringObrigatórioWhy a step that is due has not run:
windowfor the sending window,quotafor the monthly sends,lanewhen the broadcast lane of the workspace is paused,retryafter a failure that is tried again. Null when nothing holds it.Pode ser nullUm de"window""quota""lane""retry"nextRunAtstringObrigatórioWhen the contact moves next. Null once they finished.
Pode ser nullFormatodate-timeexitReasonstringObrigatórioHow it ended:
completed, an exit step (exit_step),unsubscribed,suppressed,left_audience, taken out by a person or a call (removed), the automation wasarchived, or a stepfailedfor good. Null while active.Pode ser nullUm de"completed""exit_step""unsubscribed""suppressed""left_audience""removed""archived""failed"lastErrorstringObrigatórioThe last failure of a step, in a sentence.
Pode ser nullstartedAtstringObrigatórioWhen the contact entered.
Formatodate-timefinishedAtstringObrigatórioWhen they completed or left. Null while active.
Pode ser nullFormatodate-timeupdatedAtstringObrigatórioThe last time anything about the enrollment changed.
Formatodate-time
AutomationEnrollmentDetailobject
objectstringObrigatório- Um de
"automation_enrollment" idstringObrigatórioThe id of the enrollment.
automationIdstringObrigatórioversionintegerObrigatórioThe published version the contact entered on and stays on. Null when that version is gone.
Pode ser nullcontactobjectObrigatórioidstringObrigatórioThe id of the contact.
emailstringObrigatório- Formato
email namestringObrigatório- Pode ser null
statusstringObrigatórioactivewhile the contact is in it,completedat the end of a path,exitedwhen they left early.Um de"active""completed""exited"sourcestringObrigatórioHow they got in:
trigger, by hand in the app (manual), or through this API or an app (api).Um de"trigger""manual""api"stepKeystringObrigatórioThe
keyof the step the contact is at, or was at when they finished. Null before the first step.Pode ser nullwaitingbooleanObrigatórioTrue while the contact sits in a wait step.
waitingForEventstringObrigatórioThe event name a wait step is holding out for. Null otherwise.
Pode ser nullheldForstringObrigatórioWhy a step that is due has not run:
windowfor the sending window,quotafor the monthly sends,lanewhen the broadcast lane of the workspace is paused,retryafter a failure that is tried again. Null when nothing holds it.Pode ser nullUm de"window""quota""lane""retry"nextRunAtstringObrigatórioWhen the contact moves next. Null once they finished.
Pode ser nullFormatodate-timeexitReasonstringObrigatórioHow it ended:
completed, an exit step (exit_step),unsubscribed,suppressed,left_audience, taken out by a person or a call (removed), the automation wasarchived, or a stepfailedfor good. Null while active.Pode ser nullUm de"completed""exit_step""unsubscribed""suppressed""left_audience""removed""archived""failed"lastErrorstringObrigatórioThe last failure of a step, in a sentence.
Pode ser nullstartedAtstringObrigatórioWhen the contact entered.
Formatodate-timefinishedAtstringObrigatórioWhen they completed or left. Null while active.
Pode ser nullFormatodate-timeupdatedAtstringObrigatórioThe last time anything about the enrollment changed.
Formatodate-timerunsobject[]ObrigatórioWhat each step did for the contact, oldest first.
idstringObrigatóriostepKeystringObrigatórioThe
keyof the step that ran.kindstringObrigatório- Um de
"send_email""wait""branch""add_to_audience""remove_from_audience""update_field""webhook""exit" outcomestringObrigatórioWhat happened: an email
sent, a waitwaitedout, a branch answeredyesorno, the contactaddedto orremovedfrom an audience, a fieldupdated, a webhookcalled, the pathexited, the stepskipped, or itfailed.Um de"sent""skipped""waited""yes""no""added""removed""updated""called""exited""failed"emailIdstringObrigatórioThe email a send step sent, as
GET /emailslists it. Null for every other step.Pode ser nulldetailstringObrigatórioWhy a step was skipped or failed, or how a wait ended.
Pode ser nullcreatedAtstringObrigatórioWhen the step ran.
Formatodate-time
AutomationEnrollmentListobject
objectstring- Um de
"list" hasMorebooleanTrue when another page follows. Pass
nextCursorback ascursorto read it.nextCursorstringThe id of the last row on this page, or null on the last page.
Pode ser nullautomationIdstringThe automation the enrollments belong to.
AutomationListobject
objectstring- Um de
"list" hasMorebooleanTrue when another page follows. Pass
nextCursorback ascursorto read it.nextCursorstringThe id of the last row on this page, or null on the last page.
Pode ser null
AutomationProblemobject
codestringObrigatórioWhat is wrong, for a program to branch on.
Um de"trigger_missing""trigger_audience_missing""trigger_form_missing""trigger_event_invalid""trigger_filter_invalid""no_steps""too_many_steps""too_deep""duplicate_key""unknown_target""shared_step""unreachable""template_missing""sender_missing""sender_invalid""reply_to_invalid""wait_invalid""wait_too_long""wait_days_missing""event_name_invalid""condition_step_missing""audience_missing""field_invalid""value_missing""webhook_missing""list_audience_missing""timezone_invalid""window_invalid""template_not_found""template_not_published""template_unsubscribe_missing""template_prop_missing""template_name_required""sender_refused""audience_not_found""audience_is_everyone""form_not_found""webhook_not_found""opens_unreliable"pathstringObrigatórioThe field at fault, dotted, such as
definition.steps.2.templateIdorsettings.timezone.stepKeystringObrigatórioThe
keyof the step at fault. Null when it is the trigger or a setting.Pode ser nullmessagestringObrigatórioThe problem in a sentence a person can act on.
blockingbooleanObrigatórioTrue when it stops a publish. False for a warning, such as a branch on opens.
AutomationStarterobject
objectstringObrigatório- Um de
"automation_starter" slugstringObrigatórioWhat
POST /automationstakes asstarter.namestringObrigatóriodescriptionstringObrigatórioWhat the starter is for, in a sentence.
definitionobjectObrigatórioWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
AutomationStarterListobject
objectstring- Um de
"list"
AutomationStatsobject
objectstringObrigatório- Um de
"automation_stats" automationIdstringObrigatóriosincestringObrigatórioWhere the window starts.
Formatodate-timeuntilstringObrigatórioWhere the window ends.
Formatodate-timetotalsobjectObrigatórioThe whole automation over the window.
enteredintegerContacts that entered.
Pelo menos 0activeintegerContacts in it now, whatever the window.
Pelo menos 0completedintegerContacts that reached the end of a path.
Pelo menos 0exitedintegerContacts that left early.
Pelo menos 0sentintegerEmails sent.
Pelo menos 0deliveredintegerEmails delivered.
Pelo menos 0openedintegerEmails opened. Many mail apps hide opens, so read it as a floor.
Pelo menos 0clickedintegerEmails with a click.
Pelo menos 0bouncedintegerEmails that bounced.
Pelo menos 0complainedintegerEmails marked as spam.
Pelo menos 0unsubscribedintegerContacts that unsubscribed from one of its emails.
Pelo menos 0
stepsobject[]ObrigatórioThe same numbers for each step.
stepKeystringThe
keyof the step.kindstring- Um de
"send_email""wait""branch""add_to_audience""remove_from_audience""update_field""webhook""exit" enteredintegerContacts that reached the step.
Pelo menos 0waitingintegerContacts sitting at the step now.
Pelo menos 0completedintegerContacts whose path ended at the step.
Pelo menos 0exitedintegerContacts that left early at the step.
Pelo menos 0sentintegerEmails the step sent.
Pelo menos 0skippedintegerTimes the step did nothing, such as an address that cannot receive mail.
Pelo menos 0failedintegerTimes the step failed for good.
Pelo menos 0yesintegerContacts a branch sent down yes.
Pelo menos 0nointegerContacts a branch sent down no.
Pelo menos 0deliveredintegerEmails of the step that were delivered.
Pelo menos 0openedintegerEmails of the step that were opened.
Pelo menos 0clickedintegerEmails of the step with a click.
Pelo menos 0bouncedintegerEmails of the step that bounced.
Pelo menos 0complainedintegerEmails of the step marked as spam.
Pelo menos 0unsubscribedintegerContacts that unsubscribed from an email of the step.
Pelo menos 0
seriesobject[]ObrigatórioOne point for each UTC day in the window on which something happened, oldest first.
daystringThe start of the day, in UTC.
Formatodate-timeenteredintegerContacts that entered that day.
Pelo menos 0completedintegerContacts that completed that day.
Pelo menos 0exitedintegerContacts that left early that day.
Pelo menos 0sentintegerEmails sent that day.
Pelo menos 0
AutomationSummaryobject
objectstringObrigatório- Um de
"automation" idstringObrigatórioThe id of the automation. It never changes.
namestringObrigatórioWhat the workspace calls it. Contacts never see it.
descriptionstringObrigatórioA note for the workspace.
Pode ser nullstatusstringObrigatóriodraftuntil the first publish.livetakes contacts in and moves them along.pausedtakes nobody in and holds everyone where they are.archivedis retired for good and everyone in it has left.Um de"draft""live""paused""archived"triggerKindstringObrigatórioWhat starts the draft, or null while it has no trigger.
Pode ser nullUm de"audience_joined""form_submitted""event""date""manual"stepCountintegerObrigatórioHow many steps the draft holds.
Pelo menos 0emailCountintegerObrigatórioHow many of those steps send an email.
Pelo menos 0hasUnpublishedChangesbooleanObrigatórioTrue when the draft differs from the version that is running.
publishedVersionintegerObrigatórioThe number of the version that is running. Null until the first publish.
Pode ser nullpausedReasonstringObrigatórioWhy it is paused.
manualis a person. The others are OpenEmail stopping it:sender_refusedwhen its from address can no longer send,key_revokedwhen the API key that published it was revoked, expired or turned off,template_unavailablewhen one of its templates can no longer be sent,audience_missingwhen an audience it depends on is gone, andplan_limitwhen the plan no longer covers this many live automations. Null while it is not paused.Pode ser nullUm de"manual""sender_refused""key_revoked""template_unavailable""audience_missing""plan_limit"lastErrorstringObrigatórioWhat went wrong the last time OpenEmail paused it, in a sentence. Null otherwise.
Pode ser nullcountsobjectObrigatórioContacts, counted at the moment of the read.
activeintegerObrigatórioIn the automation now.
Pelo menos 0completedintegerObrigatórioReached the end of a path, in all its time.
Pelo menos 0exitedintegerObrigatórioLeft before the end, in all its time.
Pelo menos 0
createdBystringObrigatórioThe user id of the person who made it. Null when that account is gone.
Pode ser nullpublishedAtstringObrigatórioThe last publish. Null until the first.
Pode ser nullFormatodate-timepausedAtstringObrigatórioWhen it was paused. Null while it is not.
Pode ser nullFormatodate-timearchivedAtstringObrigatórioWhen it was archived. Null otherwise.
Pode ser nullFormatodate-timecreatedAtstringObrigatórioWhen it was made.
Formatodate-timeupdatedAtstringObrigatórioThe last save. Send it back as
expectedUpdatedAtso a change never overwrites one you have not seen.Formatodate-time
AutomationTestobject
objectstringObrigatório- Um de
"automation_test" automationIdstringObrigatórioemailIdstringObrigatórioThe test email, as
GET /emails/{id}returns it.tostringObrigatórioWhere it went.
FormatoemailstepKeystringObrigatórioThe step that was sent.
AutomationVersionobject
objectstringObrigatório- Um de
"automation_version" idstringObrigatórioautomationIdstringObrigatórioversionintegerObrigatórioCounts up from 1 with each publish that changed the definition.
Pelo menos 1definitionobjectObrigatórioWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObrigatórioWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Pode ser nullkindstringObrigatório- Um de
"audience_joined" audienceIdstringObrigatório- Até 64 caracteres
includeImportedbooleanObrigatório
entrystringObrigatórioThe
keyof the first step, or null while the draft has no steps.Pode ser nullPadrão^[a-z][a-z0-9]{2,23}$stepsobject[]ObrigatórioEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Até 50 itenskeystringObrigatório- Padrão
^[a-z][a-z0-9]{2,23}$ namestring- Até 80 caracteres
kindstringObrigatório- Um de
"send_email" nextstringObrigatório- Pode ser nullPadrão
^[a-z][a-z0-9]{2,23}$ templateIdstringObrigatório- Até 64 caracteres
templateVersionintegerObrigatório- Pode ser nullPelo menos 1
fromobjectObrigatórioemailstringObrigatório- Até 320 caracteres
namestring- Até 120 caracteres
replyTostringObrigatório- Pode ser nullAté 320 caracteres
subjectstringObrigatório- Pode ser nullAté 300 caracteres
propsRecord<string, object>Obrigatório
currentbooleanObrigatórioTrue for the version that is running.
createdBystringObrigatórioThe user id of whoever published it.
Pode ser nullcreatedAtstringObrigatórioWhen it was published.
Formatodate-time
AutomationVersionListobject
objectstring- Um de
"list"
DeletedAutomationobject
objectstringObrigatório- Um de
"automation" idstringObrigatóriodeletedbooleanObrigatório- Um de
true