Automatisations
Chaque opération de ce groupe : ce qu'elle accepte, ce qu'elle retourne et les erreurs qu'elle peut renvoyer.
Opérations
Emails and other steps that run by themselves for each contact: a welcome series when somebody joins an audience, a nudge three days after a trial starts, a note on a birthday. An automation has a trigger, which says what puts a contact in, and steps: send an email from a template, wait, branch on what the contact did, add them to or remove them from an audience, write a custom field, call a webhook, or end.
You edit a draft definition and publish it. Publishing saves a numbered version and sets the automation live, and each contact stays on the version they entered on, so an edit never changes the path of somebody halfway through. Settings apply as soon as they are saved. A plan covers a number of live automations: 1 on Free, 10 on Starter and 50 on Business, with no limit on Enterprise.
Every email it sends goes out on the broadcast lane with a one-click unsubscribe, counts toward the monthly sends and skips suppressed addresses. Publishing, resuming and sending a test also need emails:send, because the automation then sends mail for whoever published it. Reading needs automations:read and everything else automations:write.
/automations/automations/automations/starters/automations/{id}/automations/{id}/automations/{id}/automations/{id}/publish/automations/{id}/pause/automations/{id}/resume/automations/{id}/archive/automations/{id}/duplicate/automations/{id}/test/automations/{id}/versions/automations/{id}/versions/{version}/restore/automations/{id}/stats/automations/{id}/enrollments/automations/{id}/enrollments/automations/{id}/enrollments/{enrollmentId}/automations/{id}/enrollments/{enrollmentId}/exit
GET/automations
List automations
Every automation in the workspace, the most recently saved first, without the definition or settings. counts is counted at the moment of the read.
An app a member connected lists only the automations that member made.
Requires the automations:read scope.
Paramètres de requête
statusstringOnly automations in this state.
L'un de"draft""live""paused""archived"limitintegerRows per page, 1 to 100.
Au moins 1Au plus 100Par défaut50cursorstringThe id of the last automation on the previous page. Keyset, not offset: pass the previous page's
nextCursor. One that names nothing in this list is a 400invalid_cursor.
Retourne
A page of automations.
Erreurs
Les erreurs que toute opération peut renvoyer400401403404422500Catalogue des erreurs
Aussi disponible dans
- TypeScript
automations.list()automations.listAll()automations.iterate()- Python
automations.list()automations.list_all()automations.iterate()- Ruby
automations.listautomations.list_allautomations.iterate- PHP
automations->listautomations->listAllautomations->iterate- Go
Automations.ListAutomations.ListAllAutomations.Iterate- Java
automations().listautomations().listAllautomations().iterate- C#
Automations.ListAsyncAutomations.ListAllAsyncAutomations.IterateAsync- CLI
openemail automations list- MCP
listAutomations
POST/automations
Create an automation
Makes a draft from definition, from a starter, or empty when neither is sent, and answers with the whole automation. A draft may be incomplete: problems in the answer lists what is still missing, and nothing runs until POST /automations/{id}/publish.
Requires the automations:write scope.
Corps de la requête
namestringObligatoireWhat the workspace calls the automation, trimmed, 1 to 120 characters. Contacts never see it, and it need not be unique.
De 1 à 120 caractèresdescriptionstringA note for the workspace, at most 500 characters. Contacts never see it.
Peut être nullJusqu'à 500 caractèresstarterstringBegin from a starter, by its
slug:welcome-series,trial-follow-up,birthdayorwin-back. Ignored whendefinitionis sent. A starter leaves the audience, the templates and the from address for you to fill in.De 1 à 64 caractèresdefinitionobjectWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
settingsobjectHow the automation runs:
timezone, an IANA zone such asEurope/London,sendWindow, the days and minutes of the day in which emails may go out or null for any time,reentryDays, how many days after finishing a contact may enter again or null for once only,exitOnLeave, whether a contact leaves when they leave the audience that started it, andlistAudienceId, the audience unsubscribes are recorded in. Every field is optional.timezonestring- De 1 à 64 caractères
sendWindowobject- Peut être null
daysinteger[]Obligatoire- Jusqu'à 7 éléments
startMinuteintegerObligatoire- Au moins 0Au plus 1440
endMinuteintegerObligatoire- Au moins 0Au plus 1440
reentryDaysinteger- Peut être nullAu moins 1Au plus 3650
exitOnLeavebooleanlistAudienceIdstring- Peut être nullJusqu'à 64 caractères
Retourne
Created, as a draft.
Erreurs
- 422
invalid_parameterfor a value of the wrong shape,unknown_parameterfor a key the body does not take,invalid_automationfor an unknownstarteror a definition that breaks a rule of its structure, such as two steps with one key, orworkspace_limit_reachedwhen the workspace holds the most automations it may.
Les erreurs que toute opération peut renvoyer400401403404500Catalogue des erreurs
Aussi disponible dans
GET/automations/starters
List the automation starters
The starting points the app offers when somebody makes an automation, each with its whole definition. Not paginated and not workspace data. The slug is what POST /automations takes as starter. A starter leaves the audience, the templates and the from address empty for you to fill in.
Requires the automations:read scope.
Retourne
Every starter.
Erreurs
Les erreurs que toute opération peut renvoyer400401403404422500Catalogue des erreurs
Aussi disponible dans
GET/automations/{id}
Retrieve an automation
The whole automation: the draft definition, the published definition that is running, settings, fresh counts and problems, what would stop the draft from being published. An automation in another workspace is a 404, never a 403.
Requires the automations:read scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
The automation.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.
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Aussi disponible dans
PATCH/automations/{id}
Update an automation
A partial update. definition replaces the draft whole, and a live automation keeps running its published version until POST /automations/{id}/publish. settings is merged field by field and takes effect at once.
Read the automation, change it and send expectedUpdatedAt with the updatedAt you read: if someone saved it in between, your change is refused instead of written over theirs.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corps de la requête
namestringWhat the workspace calls the automation, trimmed, 1 to 120 characters. Contacts never see it, and it need not be unique.
De 1 à 120 caractèresdescriptionstringA note for the workspace, at most 500 characters. Contacts never see it.
Peut être nullJusqu'à 500 caractèresdefinitionobjectWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
settingsobjectMerged field by field into the stored settings, and applied at once, without publishing. Send only the fields you are changing.
timezonestring- De 1 à 64 caractères
sendWindowobject- Peut être null
daysinteger[]Obligatoire- Jusqu'à 7 éléments
startMinuteintegerObligatoire- Au moins 0Au plus 1440
endMinuteintegerObligatoire- Au moins 0Au plus 1440
reentryDaysinteger- Peut être nullAu moins 1Au plus 3650
exitOnLeavebooleanlistAudienceIdstring- Peut être nullJusqu'à 64 caractères
expectedUpdatedAtstringThe
updatedAtyou read. When the automation was saved since, the call is refused with 409version_conflictand nothing is written.Formatdate-time
Retourne
Saved.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.- 409
version_conflict: the automation was saved afterexpectedUpdatedAt.automation_archived: an archived automation cannot be changed. Nothing was written.- 422
invalid_parameterfor a value of the wrong shape,unknown_parameterfor a key the body does not take, orinvalid_automationwhen the definition breaks a rule of its structure orsettings.listAudienceIdnames no audience.
Les erreurs que toute opération peut renvoyer400401403500Catalogue des erreurs
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DELETE/automations/{id}
Delete an automation
Deletes the automation with its versions, its enrollments and its statistics. Contacts in it stop at once and get nothing more. The emails it already sent stay in GET /emails.
There is no undo. To retire one and keep its history, use POST /automations/{id}/archive.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
Deleted.
Erreurs
- 403
The key lacks the scope, or may not send as that address.
step_up_required: the call was made with an OAuth access token that has not been verified in the last 60 minutes. Ask for a code withPOST /security/step-up, send it toPOST /security/step-up/verify, then repeat the call. The person can also choose Allow changes for 60 minutes on the app in Account settings, Connected apps, on the OpenEmail website. An API key is never asked for a code.- 404
automation_not_foundwhen the id names no automation you can reach.
Les erreurs que toute opération peut renvoyer400401422500Catalogue des erreurs
Aussi disponible dans
POST/automations/{id}/publish
Publish an automation
Saves the draft as the next version and sets the automation live, so its trigger starts taking contacts in. Contacts already in it stay on the version they entered on. Publishing a paused automation turns it back on. No body.
The draft has to be complete: a trigger, at least one step, every email with a published template that declares unsubscribeUrl and a from address the caller may send as, and every audience, form and webhook it names still there. The automation sends as whoever published it, so it pauses itself if that API key is revoked.
Requires the automations:write and emails:send scopes.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
Published and live.
Erreurs
- 403
automation_limit_reachedwhen the plan covers no more live automations, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_archived: an archived automation cannot be published.- 422
invalid_automationwhen the draft cannot run: the error carriesproblems, every problem that blocks it, each with acode, thepathof the field, thestepKeyand amessage.
Les erreurs que toute opération peut renvoyer400401500Catalogue des erreurs
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POST/automations/{id}/pause
Pause an automation
Stops a live automation. Nobody new enters, and everyone in it stays where they are and moves on when it is resumed. Pausing a paused automation changes nothing. No body.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
Paused.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_not_published: a draft that was never published cannot be paused.automation_archived: neither can an archived one.
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POST/automations/{id}/resume
Resume an automation
Turns a paused automation back on with the version it was running, without publishing the draft. Contacts that were held move on, and from now on it sends as the caller. The published version is checked again first, so an automation OpenEmail paused stays paused until what stopped it is fixed. Resuming a live automation changes nothing. No body.
Requires the automations:write and emails:send scopes.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
Live again.
Erreurs
- 403
automation_limit_reachedwhen the plan covers no more live automations, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
automation_not_published: there is no published version to resume.automation_archived: an archived automation cannot be resumed.- 422
invalid_automationwhen the draft cannot run: the error carriesproblems, every problem that blocks it, each with acode, thepathof the field, thestepKeyand amessage.
Les erreurs que toute opération peut renvoyer400401500Catalogue des erreurs
Aussi disponible dans
POST/automations/{id}/archive
Archive an automation
Retires an automation for good and keeps its history. Everyone in it leaves with the exit reason archived, nobody enters again, and it can no longer be changed, published or resumed. Its versions, enrollments and statistics stay readable. Archiving an archived automation changes nothing. No body.
To start again from its steps, use POST /automations/{id}/duplicate.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
Archived.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.
Les erreurs que toute opération peut renvoyer400401403422500Catalogue des erreurs
Aussi disponible dans
POST/automations/{id}/duplicate
Duplicate an automation
Makes a new draft with the same draft definition and settings, named after the original with (copy) on the end. The copy has no versions, no contacts and no statistics. No body.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
The copy, as a draft.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.- 422
workspace_limit_reachedwhen the workspace holds the most automations it may.
Les erreurs que toute opération peut renvoyer400401403500Catalogue des erreurs
Aussi disponible dans
POST/automations/{id}/test
Send a test of one email step
Sends the email of one step of the draft to one address, so you can read it before publishing. Contact values are filled from a sample contact, values that come from an event are left empty, and the subject starts with [Test]. It counts toward the monthly sends, is not tracked and enrolls nobody.
Requires the automations:write and emails:send scopes.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corps de la requête
stepKeystringObligatoireThe
keyof the email step to send, from the draftdefinition.De 1 à 64 caractèrestostringWhere the test goes. Left out, it goes to the account email of the person the key or app acts for.
Jusqu'à 320 caractèresFormatemail
Retourne
Sent.
Erreurs
- 403
from_address_forbiddenwhen the caller may not send as the from address of the step, orinsufficient_scope.- 404
automation_not_foundwhen the id names no automation you can reach.- 409
domain_not_sendablewhen the domain of the from address cannot send yet.- 422
invalid_automationwhenstepKeynames no step, the step is not an email, or its template cannot be sent, withparamset tostepKey.- 429
send_quota_exceeded: the monthly sends of the plan are used up.
Les erreurs que toute opération peut renvoyer400401500Catalogue des erreurs
Aussi disponible dans
GET/automations/{id}/versions
List the versions of an automation
Every published version, the newest first, each with its whole definition. current marks the one that is running. Not paginated. A draft that was never published has none.
Requires the automations:read scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Retourne
The versions.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.
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POST/automations/{id}/versions/{version}/restore
Restore a version into the draft
Copies the definition of an earlier version into the draft, replacing what the draft holds. Nothing that is running changes until POST /automations/{id}/publish. No body.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.versionintegerObligatoireThe number of the version, as
GET /automations/{id}/versionslists it.Au moins 1
Retourne
The automation, with the version in its draft.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach, or, withparamset toversion, when it has no such version.- 409
automation_archived: an archived automation cannot be changed.
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GET/automations/{id}/stats
How an automation has performed
Totals for a window, the same numbers step by step, and a point per day. The steps are those of the published version, or of the draft when nothing is published. active and waiting are counted at the moment of the read, whatever the window.
Requires the automations:read scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Paramètres de requête
sincestringWhere the window starts, as an ISO 8601 instant. Left out, 30 days before
until. It reaches back at most 366 days beforeuntil.Formatdate-timeuntilstringWhere the window ends, as an ISO 8601 instant. Left out, now.
Formatdate-time
Retourne
The numbers for the window.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.- 422
invalid_parameterwhen a time is not an ISO 8601 instant oruntilis not aftersince.
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GET/automations/{id}/enrollments
List the contacts in an automation
Everyone who is in the automation or has been, the most recent entry first: where each contact is, what they are waiting for and how it ended.
Requires the automations:read scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Paramètres de requête
statusstringOnly enrollments in this state.
L'un de"active""completed""exited"stepKeystringOnly contacts at the step with this
key.De 1 à 64 caractèresqstringOnly contacts whose address or name contains this text, compared without case.
Jusqu'à 200 caractèreslimitintegerRows per page, 1 to 200.
Au moins 1Au plus 200Par défaut50cursorstringThe id of the last enrollment on the previous page. Keyset, not offset: pass the previous page's
nextCursor. One that names nothing in this list is a 400invalid_cursor.
Retourne
A page of enrollments.
Erreurs
- 404
automation_not_foundwhen the id names no automation you can reach.
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Aussi disponible dans
- TypeScript
automations.listEnrollments()automations.listAllEnrollments()automations.iterateEnrollments()- Python
automations.list_enrollments()automations.list_all_enrollments()automations.iterate_enrollments()- Ruby
automations.list_enrollmentsautomations.list_all_enrollmentsautomations.iterate_enrollments- PHP
automations->listEnrollmentsautomations->listAllEnrollmentsautomations->iterateEnrollments- Go
Automations.ListEnrollmentsAutomations.ListAllEnrollmentsAutomations.IterateEnrollments- Java
automations().listEnrollmentsautomations().listAllEnrollmentsautomations().iterateEnrollments- C#
Automations.ListEnrollmentsAsyncAutomations.ListAllEnrollmentsAsyncAutomations.IterateEnrollmentsAsync- CLI
openemail automations list-enrollments- MCP
listAutomationEnrollments
POST/automations/{id}/enrollments
Enroll a contact in an automation
Puts one contact into a live automation at its first step, whatever its trigger is. The contact has to exist already. data gives the steps the values they would otherwise read from an event.
A contact is in an automation once at a time, and comes back in only after settings.reentryDays. An address on the suppression list, or one that unsubscribed from the audience the automation sends through, is refused.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.
Corps de la requête
contactIdstringThe contact, by id. Send this or
email, never both.De 1 à 64 caractèresemailstringThe contact, by email address. Send this or
contactId, never both.Jusqu'à 320 caractèresFormatemaildataRecord<string, any>Values the steps can read wherever a value comes from the event, such as an order number for an email. At most 50 keys and 4 KB of JSON.
Retourne
Enrolled, and due at the first step.
Erreurs
- 404
automation_not_found, orcontact_not_foundwhen no contact has that id or address.- 409
automation_not_livewhen it is a draft, paused or archived.already_enrolledwhen the contact is in it or finished it too recently.contact_unreachablewhen the address is suppressed or unsubscribed.- 422
invalid_parameterwhen neither or both ofcontactIdandemailare sent, ordatais too large.
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GET/automations/{id}/enrollments/{enrollmentId}
Retrieve an enrollment
One contact's way through the automation: the enrollment, plus runs, what each step did for them, oldest first, up to 200.
Requires the automations:read scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.enrollmentIdstringObligatoireThe enrollment, such as
aen_2b8d4f6a1c3e5079b6d8f0a2, asGET /automations/{id}/enrollmentslists it.
Retourne
The enrollment with its runs.
Erreurs
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POST/automations/{id}/enrollments/{enrollmentId}/exit
Take a contact out of an automation
Ends an active enrollment at once with the exit reason removed. The contact gets nothing more from this automation, and stays in the contacts and in their audiences. No body.
Requires the automations:write scope.
Paramètres de chemin
idstringObligatoireThe automation, such as
aut_5c1e9a7b3d2f48e6a0b4c7d1, asGET /automationslists it.enrollmentIdstringObligatoireThe enrollment, such as
aen_2b8d4f6a1c3e5079b6d8f0a2, asGET /automations/{id}/enrollmentslists it.
Retourne
The enrollment, exited.
Erreurs
- 409
automation_enrollment_finished: the contact already completed or left.
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Objets
Automationobject
objectstringObligatoire- L'un de
"automation" idstringObligatoireThe id of the automation. It never changes.
namestringObligatoireWhat the workspace calls it. Contacts never see it.
descriptionstringObligatoireA note for the workspace.
Peut être nullstatusstringObligatoiredraftuntil the first publish.livetakes contacts in and moves them along.pausedtakes nobody in and holds everyone where they are.archivedis retired for good and everyone in it has left.L'un de"draft""live""paused""archived"triggerKindstringObligatoireWhat starts the draft, or null while it has no trigger.
Peut être nullL'un de"audience_joined""form_submitted""event""date""manual"stepCountintegerObligatoireHow many steps the draft holds.
Au moins 0emailCountintegerObligatoireHow many of those steps send an email.
Au moins 0hasUnpublishedChangesbooleanObligatoireTrue when the draft differs from the version that is running.
publishedVersionintegerObligatoireThe number of the version that is running. Null until the first publish.
Peut être nullpausedReasonstringObligatoireWhy it is paused.
manualis a person. The others are OpenEmail stopping it:sender_refusedwhen its from address can no longer send,key_revokedwhen the API key that published it was revoked, expired or turned off,template_unavailablewhen one of its templates can no longer be sent,audience_missingwhen an audience it depends on is gone, andplan_limitwhen the plan no longer covers this many live automations. Null while it is not paused.Peut être nullL'un de"manual""sender_refused""key_revoked""template_unavailable""audience_missing""plan_limit"lastErrorstringObligatoireWhat went wrong the last time OpenEmail paused it, in a sentence. Null otherwise.
Peut être nullcountsobjectObligatoireContacts, counted at the moment of the read.
activeintegerObligatoireIn the automation now.
Au moins 0completedintegerObligatoireReached the end of a path, in all its time.
Au moins 0exitedintegerObligatoireLeft before the end, in all its time.
Au moins 0
createdBystringObligatoireThe user id of the person who made it. Null when that account is gone.
Peut être nullpublishedAtstringObligatoireThe last publish. Null until the first.
Peut être nullFormatdate-timepausedAtstringObligatoireWhen it was paused. Null while it is not.
Peut être nullFormatdate-timearchivedAtstringObligatoireWhen it was archived. Null otherwise.
Peut être nullFormatdate-timecreatedAtstringObligatoireWhen it was made.
Formatdate-timeupdatedAtstringObligatoireThe last save. Send it back as
expectedUpdatedAtso a change never overwrites one you have not seen.Formatdate-timedefinitionobjectObligatoireWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
publishedobjectObligatoireWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
Peut être nulltriggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
settingsobjectObligatoireHow it runs. Settings take effect when they are saved, published or not.
timezonestringObligatoireThe IANA time zone the sending window and waits until a day and time are read in, such as
Europe/London.UTCuntil you set one.De 1 à 64 caractèressendWindowobjectObligatoireWhen emails may go out:
daysof the week (0 is Sunday) andstartMinutetoendMinuteof the day, counted from midnight. An email due outside it waits for the window to open. Null sends at any time.Peut être nulldaysinteger[]Obligatoire- Jusqu'à 7 éléments
startMinuteintegerObligatoire- Au moins 0Au plus 1440
endMinuteintegerObligatoire- Au moins 0Au plus 1440
reentryDaysintegerObligatoireHow many days after a contact finishes before they may enter again. Null lets each contact through once only.
Peut être nullAu moins 1Au plus 3650exitOnLeavebooleanObligatoireTake a contact out when they leave the audience that started the automation. True by default.
listAudienceIdstringObligatoireThe audience an unsubscribe from one of these emails is recorded in. A contact who unsubscribed from it is not sent to and cannot be enrolled. Null uses the audience that starts the automation, or the built-in audience of every contact when no audience starts it.
Peut être nullJusqu'à 64 caractères
problemsAutomationProblem[]ObligatoireWhat is wrong with the draft, checked at the moment of the read. Empty when it is ready. A publish checks more: that every template can be sent and that the caller may send from every from address.
AutomationEnrollmentobject
objectstringObligatoire- L'un de
"automation_enrollment" idstringObligatoireThe id of the enrollment.
automationIdstringObligatoireversionintegerObligatoireThe published version the contact entered on and stays on. Null when that version is gone.
Peut être nullcontactobjectObligatoireidstringObligatoireThe id of the contact.
emailstringObligatoire- Format
email namestringObligatoire- Peut être null
statusstringObligatoireactivewhile the contact is in it,completedat the end of a path,exitedwhen they left early.L'un de"active""completed""exited"sourcestringObligatoireHow they got in:
trigger, by hand in the app (manual), or through this API or an app (api).L'un de"trigger""manual""api"stepKeystringObligatoireThe
keyof the step the contact is at, or was at when they finished. Null before the first step.Peut être nullwaitingbooleanObligatoireTrue while the contact sits in a wait step.
waitingForEventstringObligatoireThe event name a wait step is holding out for. Null otherwise.
Peut être nullheldForstringObligatoireWhy a step that is due has not run:
windowfor the sending window,quotafor the monthly sends,lanewhen the broadcast lane of the workspace is paused,retryafter a failure that is tried again. Null when nothing holds it.Peut être nullL'un de"window""quota""lane""retry"nextRunAtstringObligatoireWhen the contact moves next. Null once they finished.
Peut être nullFormatdate-timeexitReasonstringObligatoireHow it ended:
completed, an exit step (exit_step),unsubscribed,suppressed,left_audience, taken out by a person or a call (removed), the automation wasarchived, or a stepfailedfor good. Null while active.Peut être nullL'un de"completed""exit_step""unsubscribed""suppressed""left_audience""removed""archived""failed"lastErrorstringObligatoireThe last failure of a step, in a sentence.
Peut être nullstartedAtstringObligatoireWhen the contact entered.
Formatdate-timefinishedAtstringObligatoireWhen they completed or left. Null while active.
Peut être nullFormatdate-timeupdatedAtstringObligatoireThe last time anything about the enrollment changed.
Formatdate-time
AutomationEnrollmentDetailobject
objectstringObligatoire- L'un de
"automation_enrollment" idstringObligatoireThe id of the enrollment.
automationIdstringObligatoireversionintegerObligatoireThe published version the contact entered on and stays on. Null when that version is gone.
Peut être nullcontactobjectObligatoireidstringObligatoireThe id of the contact.
emailstringObligatoire- Format
email namestringObligatoire- Peut être null
statusstringObligatoireactivewhile the contact is in it,completedat the end of a path,exitedwhen they left early.L'un de"active""completed""exited"sourcestringObligatoireHow they got in:
trigger, by hand in the app (manual), or through this API or an app (api).L'un de"trigger""manual""api"stepKeystringObligatoireThe
keyof the step the contact is at, or was at when they finished. Null before the first step.Peut être nullwaitingbooleanObligatoireTrue while the contact sits in a wait step.
waitingForEventstringObligatoireThe event name a wait step is holding out for. Null otherwise.
Peut être nullheldForstringObligatoireWhy a step that is due has not run:
windowfor the sending window,quotafor the monthly sends,lanewhen the broadcast lane of the workspace is paused,retryafter a failure that is tried again. Null when nothing holds it.Peut être nullL'un de"window""quota""lane""retry"nextRunAtstringObligatoireWhen the contact moves next. Null once they finished.
Peut être nullFormatdate-timeexitReasonstringObligatoireHow it ended:
completed, an exit step (exit_step),unsubscribed,suppressed,left_audience, taken out by a person or a call (removed), the automation wasarchived, or a stepfailedfor good. Null while active.Peut être nullL'un de"completed""exit_step""unsubscribed""suppressed""left_audience""removed""archived""failed"lastErrorstringObligatoireThe last failure of a step, in a sentence.
Peut être nullstartedAtstringObligatoireWhen the contact entered.
Formatdate-timefinishedAtstringObligatoireWhen they completed or left. Null while active.
Peut être nullFormatdate-timeupdatedAtstringObligatoireThe last time anything about the enrollment changed.
Formatdate-timerunsobject[]ObligatoireWhat each step did for the contact, oldest first.
idstringObligatoirestepKeystringObligatoireThe
keyof the step that ran.kindstringObligatoire- L'un de
"send_email""wait""branch""add_to_audience""remove_from_audience""update_field""webhook""exit" outcomestringObligatoireWhat happened: an email
sent, a waitwaitedout, a branch answeredyesorno, the contactaddedto orremovedfrom an audience, a fieldupdated, a webhookcalled, the pathexited, the stepskipped, or itfailed.L'un de"sent""skipped""waited""yes""no""added""removed""updated""called""exited""failed"emailIdstringObligatoireThe email a send step sent, as
GET /emailslists it. Null for every other step.Peut être nulldetailstringObligatoireWhy a step was skipped or failed, or how a wait ended.
Peut être nullcreatedAtstringObligatoireWhen the step ran.
Formatdate-time
AutomationEnrollmentListobject
objectstring- L'un de
"list" hasMorebooleanTrue when another page follows. Pass
nextCursorback ascursorto read it.nextCursorstringThe id of the last row on this page, or null on the last page.
Peut être nullautomationIdstringThe automation the enrollments belong to.
AutomationListobject
objectstring- L'un de
"list" hasMorebooleanTrue when another page follows. Pass
nextCursorback ascursorto read it.nextCursorstringThe id of the last row on this page, or null on the last page.
Peut être null
AutomationProblemobject
codestringObligatoireWhat is wrong, for a program to branch on.
L'un de"trigger_missing""trigger_audience_missing""trigger_form_missing""trigger_event_invalid""trigger_filter_invalid""no_steps""too_many_steps""too_deep""duplicate_key""unknown_target""shared_step""unreachable""template_missing""sender_missing""sender_invalid""reply_to_invalid""wait_invalid""wait_too_long""wait_days_missing""event_name_invalid""condition_step_missing""audience_missing""field_invalid""value_missing""webhook_missing""list_audience_missing""timezone_invalid""window_invalid""template_not_found""template_not_published""template_unsubscribe_missing""template_prop_missing""template_name_required""sender_refused""audience_not_found""audience_is_everyone""form_not_found""webhook_not_found""opens_unreliable"pathstringObligatoireThe field at fault, dotted, such as
definition.steps.2.templateIdorsettings.timezone.stepKeystringObligatoireThe
keyof the step at fault. Null when it is the trigger or a setting.Peut être nullmessagestringObligatoireThe problem in a sentence a person can act on.
blockingbooleanObligatoireTrue when it stops a publish. False for a warning, such as a branch on opens.
AutomationStarterobject
objectstringObligatoire- L'un de
"automation_starter" slugstringObligatoireWhat
POST /automationstakes asstarter.namestringObligatoiredescriptionstringObligatoireWhat the starter is for, in a sentence.
definitionobjectObligatoireWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
AutomationStarterListobject
objectstring- L'un de
"list"
AutomationStatsobject
objectstringObligatoire- L'un de
"automation_stats" automationIdstringObligatoiresincestringObligatoireWhere the window starts.
Formatdate-timeuntilstringObligatoireWhere the window ends.
Formatdate-timetotalsobjectObligatoireThe whole automation over the window.
enteredintegerContacts that entered.
Au moins 0activeintegerContacts in it now, whatever the window.
Au moins 0completedintegerContacts that reached the end of a path.
Au moins 0exitedintegerContacts that left early.
Au moins 0sentintegerEmails sent.
Au moins 0deliveredintegerEmails delivered.
Au moins 0openedintegerEmails opened. Many mail apps hide opens, so read it as a floor.
Au moins 0clickedintegerEmails with a click.
Au moins 0bouncedintegerEmails that bounced.
Au moins 0complainedintegerEmails marked as spam.
Au moins 0unsubscribedintegerContacts that unsubscribed from one of its emails.
Au moins 0
stepsobject[]ObligatoireThe same numbers for each step.
stepKeystringThe
keyof the step.kindstring- L'un de
"send_email""wait""branch""add_to_audience""remove_from_audience""update_field""webhook""exit" enteredintegerContacts that reached the step.
Au moins 0waitingintegerContacts sitting at the step now.
Au moins 0completedintegerContacts whose path ended at the step.
Au moins 0exitedintegerContacts that left early at the step.
Au moins 0sentintegerEmails the step sent.
Au moins 0skippedintegerTimes the step did nothing, such as an address that cannot receive mail.
Au moins 0failedintegerTimes the step failed for good.
Au moins 0yesintegerContacts a branch sent down yes.
Au moins 0nointegerContacts a branch sent down no.
Au moins 0deliveredintegerEmails of the step that were delivered.
Au moins 0openedintegerEmails of the step that were opened.
Au moins 0clickedintegerEmails of the step with a click.
Au moins 0bouncedintegerEmails of the step that bounced.
Au moins 0complainedintegerEmails of the step marked as spam.
Au moins 0unsubscribedintegerContacts that unsubscribed from an email of the step.
Au moins 0
seriesobject[]ObligatoireOne point for each UTC day in the window on which something happened, oldest first.
daystringThe start of the day, in UTC.
Formatdate-timeenteredintegerContacts that entered that day.
Au moins 0completedintegerContacts that completed that day.
Au moins 0exitedintegerContacts that left early that day.
Au moins 0sentintegerEmails sent that day.
Au moins 0
AutomationSummaryobject
objectstringObligatoire- L'un de
"automation" idstringObligatoireThe id of the automation. It never changes.
namestringObligatoireWhat the workspace calls it. Contacts never see it.
descriptionstringObligatoireA note for the workspace.
Peut être nullstatusstringObligatoiredraftuntil the first publish.livetakes contacts in and moves them along.pausedtakes nobody in and holds everyone where they are.archivedis retired for good and everyone in it has left.L'un de"draft""live""paused""archived"triggerKindstringObligatoireWhat starts the draft, or null while it has no trigger.
Peut être nullL'un de"audience_joined""form_submitted""event""date""manual"stepCountintegerObligatoireHow many steps the draft holds.
Au moins 0emailCountintegerObligatoireHow many of those steps send an email.
Au moins 0hasUnpublishedChangesbooleanObligatoireTrue when the draft differs from the version that is running.
publishedVersionintegerObligatoireThe number of the version that is running. Null until the first publish.
Peut être nullpausedReasonstringObligatoireWhy it is paused.
manualis a person. The others are OpenEmail stopping it:sender_refusedwhen its from address can no longer send,key_revokedwhen the API key that published it was revoked, expired or turned off,template_unavailablewhen one of its templates can no longer be sent,audience_missingwhen an audience it depends on is gone, andplan_limitwhen the plan no longer covers this many live automations. Null while it is not paused.Peut être nullL'un de"manual""sender_refused""key_revoked""template_unavailable""audience_missing""plan_limit"lastErrorstringObligatoireWhat went wrong the last time OpenEmail paused it, in a sentence. Null otherwise.
Peut être nullcountsobjectObligatoireContacts, counted at the moment of the read.
activeintegerObligatoireIn the automation now.
Au moins 0completedintegerObligatoireReached the end of a path, in all its time.
Au moins 0exitedintegerObligatoireLeft before the end, in all its time.
Au moins 0
createdBystringObligatoireThe user id of the person who made it. Null when that account is gone.
Peut être nullpublishedAtstringObligatoireThe last publish. Null until the first.
Peut être nullFormatdate-timepausedAtstringObligatoireWhen it was paused. Null while it is not.
Peut être nullFormatdate-timearchivedAtstringObligatoireWhen it was archived. Null otherwise.
Peut être nullFormatdate-timecreatedAtstringObligatoireWhen it was made.
Formatdate-timeupdatedAtstringObligatoireThe last save. Send it back as
expectedUpdatedAtso a change never overwrites one you have not seen.Formatdate-time
AutomationTestobject
objectstringObligatoire- L'un de
"automation_test" automationIdstringObligatoireemailIdstringObligatoireThe test email, as
GET /emails/{id}returns it.tostringObligatoireWhere it went.
FormatemailstepKeystringObligatoireThe step that was sent.
AutomationVersionobject
objectstringObligatoire- L'un de
"automation_version" idstringObligatoireautomationIdstringObligatoireversionintegerObligatoireCounts up from 1 with each publish that changed the definition.
Au moins 1definitionobjectObligatoireWhat starts an automation and what it then does. Paths never join or loop: every step is reached from exactly one place, and a definition holds at most 50 steps.
triggerobjectObligatoireWhat puts a contact into the automation. Null in a draft that has none yet, and a draft cannot be published without one.
Peut être nullkindstringObligatoire- L'un de
"audience_joined" audienceIdstringObligatoire- Jusqu'à 64 caractères
includeImportedbooleanObligatoire
entrystringObligatoireThe
keyof the first step, or null while the draft has no steps.Peut être nullMotif^[a-z][a-z0-9]{2,23}$stepsobject[]ObligatoireEvery step, in any order. Each has a unique
key, and names the step after it by key innext, or inyesandnofor a branch. Null ends the path there.Jusqu'à 50 élémentskeystringObligatoire- Motif
^[a-z][a-z0-9]{2,23}$ namestring- Jusqu'à 80 caractères
kindstringObligatoire- L'un de
"send_email" nextstringObligatoire- Peut être nullMotif
^[a-z][a-z0-9]{2,23}$ templateIdstringObligatoire- Jusqu'à 64 caractères
templateVersionintegerObligatoire- Peut être nullAu moins 1
fromobjectObligatoireemailstringObligatoire- Jusqu'à 320 caractères
namestring- Jusqu'à 120 caractères
replyTostringObligatoire- Peut être nullJusqu'à 320 caractères
subjectstringObligatoire- Peut être nullJusqu'à 300 caractères
propsRecord<string, object>Obligatoire
currentbooleanObligatoireTrue for the version that is running.
createdBystringObligatoireThe user id of whoever published it.
Peut être nullcreatedAtstringObligatoireWhen it was published.
Formatdate-time
AutomationVersionListobject
objectstring- L'un de
"list"
DeletedAutomationobject
objectstringObligatoire- L'un de
"automation" idstringObligatoiredeletedbooleanObligatoire- L'un de
true