Zur Dokumentation springen
PHP

$client->support

Jede Methode in diesem Namespace: ihre Signatur, ihre Parameter, was sie zurückgibt und ein Beispiel.

Methoden

Write to the people who build OpenEmail, as the contact page does. The reply goes by email to the account behind the client.

support->send

Write to OpenEmail support

Kein Geltungsbereich
Signatur
send(array $body, ?string $apiKey = null): array

Sends a message to the people who build OpenEmail, as the contact page does for somebody signed in. The name and the address the reply goes to come from the account behind the client: the workspace owner for an API key, and the person who connected the app for an access token. The workspace is named in the message, so support knows which one it is about.

Parameter

topicstringErforderlich

What it is about in a few words, up to 64 characters, such as Bug report or Domains & DNS.

messagestringErforderlich

The message itself, up to 8,000 characters.

apiKeystring

Overrides the client's API key for this call only.

Rückgabe

An array with the id of the message and replyTo, the address the reply will go to.

Beispiel

$sent = $client->support->send([    'topic' => 'Bug report',    'message' => 'Scheduled sends to one address stay queued since this morning.',]); echo $sent['id'], ' ', $sent['replyTo'], PHP_EOL;

Hinweise

  • Needs no scope.

  • One address can send 3 messages in 10 minutes. The next one is 429 support_rate_limited, and nothing is recorded or sent.

  • The SDK does not retry it, because a second call would send a second message.

Auch verfügbar über

API
POST /support
TypeScript
support.send()
Python
support.send()
Ruby
support.send
CLI
openemail support send