--- title: "Company email on your own domain - OpenEmail" description: "Run a whole company's email on a domain you own: addresses for people and for roles, a say in who reads what, and a sign-off everyone shares" url: "https://openemail.uk/use-cases/company-email" --- Email a company runs # Put the whole company on a domain you own Addresses for people and for roles, all on one domain. Each has its own people, keeps the shared sign-off, and stays put when somebody leaves. [Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[All use cases](https://openemail.uk/use-cases.md) acme.com DNS records Verified MX @ TXT @ TXT oe.\_domainkey Who reads it ben@ acme.com BW anna@ acme.com AL billing@ acme.com BW AL Three records turn the domain on. Then each address gets its people. Where it starts ## What this looks like today. hello@ lands in one person's inbox Press, jobs and billing all reach whoever set them up, and forwarding keeps them there. Somebody left and the mail went too The address was theirs rather than the company's, so the threads walked out with the laptop. Nobody can say who reads what Access was handed out one favour at a time, and no list says who holds which address. How it works ## Running in four steps. 1. 01 Add your domain Settings, Domains, Add. OpenEmail prints the records your DNS needs, a starter DMARC line included. 2. 02 Publish the records Paste them at your DNS host, or connect the host and sync them. The domain then starts receiving. 3. 03 Create the addresses Add hello@, press@ and jobs@ on that domain, and leave catch-all to answer whatever else arrives. 4. 04 Invite the people who answer An invitation carries the role and the addresses. Nothing is granted until the person accepts it. What it runs on ## The parts doing the work. This runs on parts you can read about on their own: domains and DMARC, roles and grants, invitations, the shared sign-off, contacts and account security. Multiple domains Point several domains at one inbox, subdomains included. acme.com acme.dev team.acme.com hey.acme.io DMARC policy A starter p=none record, printed to copy or written by a sync, never tightened for you. TXT \_dmarc.acme.com v=DMARC1; p= none; rua=… Optional watch only Roles & permissions levels A role says what somebody may do; an address grant says what they may do it to. Sarah support@ Alex billing@ Nina careers@ read, or read and send as it, with nothing else visible Invitations Share with someone who has not signed up yet and have them invited. billing@acme.com shared SSarah AAli JJamie NNadia No seat added. The bill does not move. Scoped visibility One address means one address. Sarah support@ Alex billing@ Nina careers@ read, or read and send as it, with nothing else visible Share an address Hand billing@ to the person who does the billing. share with sarah@acme.com SA AL NI have access Signature One sign-off for every address, and a different one for any address that needs it. Recipient suggestions The people you already write to, offered as you type. SR AK NM JD PL +1,240 sarahreyes@acme.com Account security A code from your authenticator app, on top of your password. In practice ## Every piece, walked through. Each page below walks one job inside it, from turning the domain on to handing a mailbox over and answering in somebody else's language. Email for your company Give everyone at your company an address on your domain, and decide who reads what. DNS records Verified MX @ TXT @ ben@ acme.com BW anna@ acme.com AL Give every team an address Make any address on your domain and hand it to the people who answer it. hello@ acme.com SR read and send press@ acme.com AK read \*@acme.com catch-all One sign-off everywhere Set the sign-off once, and every address and every send path uses it. From hello@acme.com shared AC Acme The whole team acme.com Hand a mailbox over An address belongs to the workspace, so the person changes and the mail stays put. ops@northroad.com 09:14 kai@paleleaf.io 08:02 hello@ acme.com DI RK read send One address book Everyone works from the same contacts, and your code and agents read the same rows. Shared address book App DW Dana Whitfield 4 threads OB Omar Baptiste 7 threads Everyone Investors Suppliers Control who reads what A role says what someone may do. A grant says which addresses they may do it to. MK Mara Kell Member Mail Organising Domains Keys support @acme.com Can send hello @acme.com Can send Answer in any language Read what arrived in your language, answer in theirs, and check it before it goes. ja → en Original The invoice is due on Friday. Questions ## Asked before signing up. Do we have to move our DNS to OpenEmail? No. Paste the printed records at the DNS host you already use, or connect that host and let a sync write them. The domain stays where it is and stays yours. Can somebody read an address they were not given? No. A role says what a person may do, and an address grant says which addresses they may do it to. One address means one address, and taking a member out revokes every grant they held. Does OpenEmail set our DMARC policy for us? Only the starter record, p=none, printed for you to copy or written by a sync. Tightening it to quarantine or reject is a decision you make at your DNS host. OpenEmail never tightens it for you. Nearby ## Other jobs for the same mailbox. Mail that belongs to a job sales@, jobs@ and billing@ get worked by several people at once, each with their own access. Nothing is forwarded, and nobody leaves with the address. AP Anna Petrova PDF JO Jonas Ortiz PDF Files 2 anna-petrova-cv.pdf 240 KB jonas-ortiz-cv.pdf 188 KB Answer your customers One address on your own domain, worked by the people you grant it to. Rules label and answer mail as it arrives, and everybody reads the same thread. Subject has refund dana@northwind.co Refunds omar@lumen.io Billing Leave your old provider Point your domain at OpenEmail and create the addresses your company already uses. They land in one stream, and you reply from the exact one written to. acme.com Receiving MX @ TXT @ CNAME mail.\_domainkey hello@ acme.com oct-signup@ acme.com never created [All use cases](https://openemail.uk/use-cases.md)