---
title: "Order shipped email template"
description: "A shipping notice with the order number, carrier and delivery estimate in a details table."
url: "https://openemail.uk/templates/order-shipped"
---

[Templates](https://openemail.uk/templates.md)[Orders and billing](https://openemail.uk/templates.md#commerce)

# Order shipped email template

A shipping notice with the order number, carrier and delivery estimate in a details table.

[Use this template](https://openemail.uk/mail/templates?starter=order-shipped) [Use this template](https://openemail.uk/signup.md?next=%2Fmail%2Ftemplates%3Fstarter%3Dorder-shipped)[All templates](https://openemail.uk/templates.md) 8 values to fill Plain-text part included

- **From**
  Northwind <hello@example.com>
- **Subject**
  Your order NW-10482 has shipped
- **Preview text**
  Order NW-10482 has shipped. Track it any time.

![Preview of the Order shipped template](https://openemail.uk/email-templates/previews/order-shipped-desktop.webp?v=d308f1dd6b64)

order-shipped.txt

```
Order {{orderId}} has shipped. Track it any time.

{{storeName}}

Your order is on the way

Hi {{firstName}}, order {{orderId}} has left the warehouse and is with the carrier. Everything you ordered is in this one shipment.

Order number

{{orderId}}

Carrier

{{carrier}}

Estimated delivery

{{eta}}

Track this shipment [{{trackingUrl}}]

Tracking can take a few hours to update after the first scan. If the parcel has not arrived by {{eta}}, or it turns up damaged, reply to this email and we will chase {{carrier}} or send a replacement.
Delivery and returns [{{supportUrl}}]
{{companyAddress}}
```

Shown with sample values. The HTML and plain-text tabs keep the placeholders.

About

## When to send it

Send it when an order leaves the warehouse. The order number, carrier and estimated delivery sit in a bordered table above a tracking button, and the footer covers late or damaged parcels with a link to your delivery and returns page.

Values

## What each send fills in

Required values have to come with every send. The rest fall back to the default shown here.

| Placeholder | Kind | Required | Default |
| --- | --- | --- | --- |
| `{{orderId}}` | Text | Required | None |
| `{{trackingUrl}}` | Link | Required | None |
| `{{carrier}}` | Text | Optional | the carrier |
| `{{eta}}` | Text | Optional | 3 to 5 business days |
| `{{firstName}}` | Text | Optional | there |
| `{{storeName}}` | Text | Optional | Northwind Supply |
| `{{supportUrl}}` | Link | Optional | https://example.com/help/delivery |
| `{{companyAddress}}` | Text | Optional | Northwind Supply, 128 Wharf Road, London N1 7GN |

API

## Send it from your code

Create a template from this design once, then send it with the values for each message.

send-order-shipped.ts

```
import { init, openemail } from '@openemail/sdk' init({ apiKey: process.env.OPENEMAIL_API_KEY }) const template = await openemail.templates.create({  name: 'Order shipped',  starter: 'order-shipped',  publish: true,}) const sent = await openemail.templates.send(template.slug, {  from: 'Northwind <hello@example.com>',  to: 'maya@example.com',  props: {    firstName: 'Maya',    orderId: 'NW-10482',    carrier: 'Swift Couriers',    eta: 'Thursday 3 October',    trackingUrl: 'https://example.com/track/NW-10482',  },}) console.log(sent.id, sent.status)
```

Orders and billing

## More templates like this

![Preview of the Shipping update template](https://openemail.uk/email-templates/previews/shipping-update-card.webp?v=d6393101dc81)

### Shipping update

A dispatch notice with the carrier, a tracking number set in mono and the delivery address.

![Preview of the Order receipt template](https://openemail.uk/email-templates/previews/receipt-card.webp?v=7373999a2de8)

### Order receipt

An order confirmation with up to three line items and a total.

![Preview of the Payment receipt template](https://openemail.uk/email-templates/previews/invoice-receipt-card.webp?v=9d256381a4f6)

### Payment receipt

A receipt with the amount charged, what it was for, the card used and a link to the invoice.

![Preview of the Invoice template](https://openemail.uk/email-templates/previews/invoice-card.webp?v=3799b9165668)

### Invoice

An invoice notice with the number, issue date, due date and amount due.

![Preview of the Renewal notice template](https://openemail.uk/email-templates/previews/subscription-renewal-card.webp?v=f5422769af92)

### Renewal notice

Advance notice of a renewal, with the plan, the date and the amount.

![Preview of the Trial ending template](https://openemail.uk/email-templates/previews/trial-ending-card.webp?v=75028138192c)

### Trial ending

A trial reminder that says what actually happens on the last day.

![Preview of the Payment failed template](https://openemail.uk/email-templates/previews/payment-failed-card.webp?v=6e103ed5a3e4)

### Payment failed

A declined charge, with the amount, the card, the retry date and what happens next.

Start from one

## Pick a design, change anything, and send it from your code.

Every template opens in the editor as blocks you can move, restyle or delete, and sends through the API with the values filled in.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[How templates work](https://openemail.uk/features/templates.md)