--- title: "Hand a mailbox over" description: "An address belongs to the workspace, so the person changes and the mail stays put." url: "https://openemail.uk/features/staff-handover" --- Inboxes a team works # Hand a mailbox over when someone leaves An address belongs to the workspace, so the person changes and the mail stays put. [Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[Every walkthrough](https://openemail.uk/features/in-practice.md) hello@acme.com Shared address Nothing moves ops@northroad.com 09:14 kai@paleleaf.io 08:02 accounts@brightcut.studio Mon hello@ acme.com DI RK read send signature stays Swap who holds the address. The threads stay where they are. How it works ## Running in three steps. 1. 01 Remove the person Taking a member out revokes every address and domain they held. 2. 02 Share it onward Grant the same address to whoever takes over, read only or read and send. 3. 03 Keep the sign-off The signature sits on the address, so mail from it still reads the same. What it runs on ## The parts doing the work. Nothing here is a separate product. Each one is a piece of the mailbox you already have. Share an address Hand billing@ to the person who does the billing. share with sarah@acme.com SA AL NI have access Scoped visibility One address means one address. Sarah support@ Alex billing@ Nina careers@ read, or read and send as it, with nothing else visible Roles & permissions levels A role says what somebody may do; an address grant says what they may do it to. Sarah support@ Alex billing@ Nina careers@ read, or read and send as it, with nothing else visible Invitations Share with someone who has not signed up yet and have them invited. billing@acme.com shared SSarah AAli JJamie NNadia No seat added. The bill does not move. Signature One sign-off for every address, and a different one for any address that needs it. Nearby ## Other jobs for the same inbox. Give every team an address Make any address on your domain and hand it to the people who answer it. hello@ acme.com SR read and send press@ acme.com AK read \*@acme.com catch-all Run mail for clients Keep every client in its own workspace, with its own domains, people and rules. NR HV PL BC northroad.com hello@ @northroad.com billing@ @northroad.com AB KM 6 filters Email for your company Give everyone at your company an address on your domain, and decide who reads what. DNS records Verified MX @ TXT @ ben@ acme.com BW anna@ acme.com AL [Every walkthrough](https://openemail.uk/features/in-practice.md)