---
title: "Mailbox analytics"
description: "Seven panels over your own mail: what arrived, what is waiting on you, who writes and when it lands. Counted in conversations, never single messages."
url: "https://openemail.uk/features/insights"
---

[Reading & organising](https://openemail.uk/features.md#reading)

# Analytics & graphs Counted, not guessed at.

Seven panels over the mail you already hold, from what arrived to what still waits on you. Every count is a conversation, never a message.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[All features](https://openemail.uk/features.md)

In short

## What is mailbox analytics?

Mailbox analytics turns the mail you hold into counts: how much arrives, from whom and when. The unit decides the picture. By message, one long back-and-forth outweighs twenty receipts. By conversation, each counts once.

7

panels, from activity to arrival hours

4

bands of waiting, under a day to over a week

8

people ranked in Who writes to you

How it works

## One filter, not three screens

Window and addresses sit in one menu and both ride in the URL, so any view is a link.

## What is actually waiting on you

Inbox conversations whose last word was somebody else's, in four age bands. Shade carries the age, so the oldest band is darkest.

## Split activity by address or person

One band per address or per person, with the rest folded into Other so the outline still adds up to the total.

What you get

## In the product today

Conversations, not messages

A thread that took six replies still counts once.

Your clock, not ours

Days and hours are bucketed on the offset your browser sends.

Counted live

Recomputed from your mail every time the page opens.

Only what you may see

A member sees their granted addresses, and the server decides.

Good practice

## Getting the most out of it

1. 01
   
   Check waiting first
   
   Activity says how busy it was. Waiting on you says what is still yours to answer.
2. 02
   
   Narrow to one address
   
   Tick one address to see what that inbox alone is carrying.
3. 03
   
   Explain a busy week
   
   Break activity down by person to see whose mail filled it.

Where it stands

## Good to know

Questions

## Asked often

Keep going

## Works well with

Merged inboxes

Read every address in one stream, or narrow to the two or three you actually work out of.

Scoped visibility

One address means one address.

See when mail you sent was opened

Whether a message you sent has been opened, when, how many times and which of its links were followed. On unless you turn it off, and plain about the readings it cannot get.

Start

## Your domain, your mail.

Point a domain at OpenEmail and read it in a mailbox built around it. The free plan covers one domain.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[Read the reference](https://openemail.uk/docs/knowledge/reading/insights.md)