---
title: "Answer mail automatically"
description: "Match the mail you choose and answer it with a template, once per sender a day."
url: "https://openemail.uk/features/auto-replies"
---

Daily work

# Answer mail automatically while you are away

Match the mail you choose and answer it with a template, once per sender a day.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[Every walkthrough](https://openemail.uk/features/in-practice.md)

Rule: refunds

To support@acme.com Subject has refund

dana@northwind.co Can I get a refund? Refund policy

dana@northwind.co Any news on my refund? Answered today

omar@lumen.io Invoice question No match

Runs on arrival with your published template. One reply per sender each day.

How it works

## Running in three steps.

1. 01
   
   Write the reply
   
   Author it in the template editor and publish a version.
2. 02
   
   Set the conditions
   
   Pick what it answers: an address, a subject, a header, an hour.
3. 03
   
   Try it first
   
   Run it over the last thirty days and read what it would have done.

What it runs on

## The parts doing the work.

Nothing here is a separate product. Each one is a piece of the mailbox you already have.

Rules you write yourself

Your own conditions, and what should happen to anything that matches them.

deals@spammy.io blocked sender

anyone@spammy.io blocked domain

hr@recruit.co language filter

ci@acme.dev your rule → archive

Templates

A body written once, versioned, and sent many times: from the composer, from your own code, or by an agent.

Intro Invoice Follow-up

Hi Sarah, good to meet you at

Labels

Name a label, pick a colour, and filter the list down to it.

Invoices Recruiting Newsletters

Nearby

## Other jobs for the same inbox.

Reach inbox zero

Every thread opens with a summary, clears with one key, and can be handed to a rule.

Inbox 2 left

dana@northwind.co Archive

events@lumen.io

They want the invoice reissued.

Run a support inbox

Your team works one support address together, with labels, rules and saved replies.

Subject has refund

dana@northwind.co Refunds

omar@lumen.io Billing

Hire from one inbox

Applications arrive at one shared address, get filed by rule, and are answered from a template.

AP Anna Petrova PDF

JO Jonas Ortiz PDF

Files 2

anna-petrova-cv.pdf 240 KB

jonas-ortiz-cv.pdf 188 KB

[Every walkthrough](https://openemail.uk/features/in-practice.md)