---
title: "Analytics & graphs"
description: "What your mailbox is actually doing, drawn rather than guessed at."
url: "https://openemail.uk/docs/knowledge/reading/insights"
area: "Knowledge base"
category: "Reading & organising"
status: "live"
---

# Analytics & graphs

What your mailbox is actually doing, drawn rather than guessed at.

## Details

- Analytics in the sidebar, under the folders. An hour, a day, seven, thirty or ninety days, a year or all time, and the address control at the top is the same one the mail list uses (the same checkboxes, the same ?address= in the URL), so the whole workspace, one address, or the two you actually work out of are one question asked with a different filter rather than three screens.
- Seven panels: activity by day, what is waiting on you, who writes to you, where mail sits, the busiest weekdays, the hours mail arrives, and volume per address once there is more than one to compare.
- Every panel is hoverable and every panel has a Table switch beside its title: the same numbers as text, so a value is never something only a pointer can reach. Breaking the activity chart down by address or by person stacks one band per entity inside the same chart, with whatever is left over folded into a single Other band rather than dropped, so the silhouette still adds up to the total above it.
- The unit is a conversation, never a message. A thread is one row carrying its newest message, so “113 on Thursday” means 113 conversations whose latest message landed that day, and one that took six replies counts once. Every caption says conversations for that reason.
- “Waiting on you” is the exact one: inbox conversations whose last word was somebody else’s, banded under a day, one to three, three to seven, and over a week. Shade carries the age rather than the length, so three threads left over a week are the darkest row rather than the shortest one.
- The bin and spam are left out of every panel except where mail sits, which is the one about folders and would be a lie without them. Days and hours are bucketed on your clock rather than ours, the offset travelling with the request. A fixed offset does slide by an hour across a daylight-saving change inside a ninety-day window.
- Per-address volume reads the address each message was delivered to, which is stamped as it arrives. Mail that predates that stamp cannot be attributed, and how many conversations that covers is printed on the panel rather than quietly dropped.
- How long you take to answer is the one thing here that is still not built. It needs two messages and both their timestamps, and the index keeps one message per thread, and the rest are in object storage, a read per conversation.
- Counted live every time the page opens, and shown only to you. A member sees their granted addresses and nothing else, because that filter is an authorisation resolved on the server rather than a preference held in the browser.