---
title: "Agents on the inbox"
description: "Triage, labelling, summaries and first-pass replies, done before you open the tab."
url: "https://openemail.uk/docs/knowledge/ai/inbox-agents"
area: "Knowledge base"
category: "AI"
status: "soon"
---

# Agents on the inbox

Triage, labelling, summaries and first-pass replies, done before you open the tab.

## Not yet

> Summaries are the one piece that runs on arrival today; triage, labelling and first-pass replies do not.

## Details

- Not shipped. Summaries are the one piece that runs on arrival today; triage, labelling and first-pass replies exist as workflows that no shipped mailbox reaches.
- The intent is per thread as mail arrives rather than on a schedule.
- Every action would stay reversible and reviewable. A drafted reply is a draft, never a sent message.