---
title: "Zendesk connector"
description: "Connect Zendesk to OpenEmail. The assistant looks things up in Zendesk and acts there when you say so. Free to start."
url: "https://openemail.uk/connectors/zendesk"
---

# OpenEmail + Zendesk

Connect Zendesk once. Then ask the assistant in OpenEmail to look things up in it, or to do things there for you.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[All connectors](https://openemail.uk/connectors.md) Free to start Asks before it changes anything

CRM, Customer support

## About Zendesk

Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement

Actions: 456

## What the assistant can do in Zendesk

A few of the things it can do once Zendesk is connected.

### Look things up

These run as soon as you ask.

- Download Attachment
  
  Downloads the actual file bytes for a Zendesk ticket attachment ID using its provider-issued content URL
- Get Attachment
  
  Retrieves detailed information about a specific attachment from Zendesk, including file metadata, URLs
- Get User
  
  Fetch a single Zendesk user by numeric userid
- Get User's Assigned Tickets
  
  List tickets assigned to a specific Zendesk user
- Get User's CC'd Tickets
  
  List tickets where a specific Zendesk user is CC'd (carbon copied)

### Make changes

It shows you what it is about to do and waits for your OK.

- Merge Users
  
  Merges two Zendesk end users together

How it works

## Three steps

Connect Zendesk

Sign in to Zendesk from the Connectors page. There is nothing to install.

Ask in plain words

Ask the assistant in OpenEmail. It finds the right action in Zendesk and runs it.

Stay in control

Lookups run at once. Anything that changes Zendesk waits for your OK.

Price

## Free to start

The Free plan includes 2 connected apps and 10 AI actions a day. You can pause or disconnect Zendesk whenever you like.

More apps

## Works with these too

### HubSpot

HubSpot is an inbound marketing, sales, and customer service platform integrating CRM, email automation, and analytics to facilitate lead nurturing and seamless customer experiences

CRM · Actions: 283

### Salesforce

Salesforce is a leading CRM platform integrating sales, service, marketing, and analytics to build customer relationships and drive business growth

CRM · Actions: 200

### Attio

Attio is a fully customizable workspace for your team's relationships and workflows.

CRM · Actions: 102

### Zoho

Zoho is a suite of cloud applications including CRM, email marketing, and collaboration tools, enabling businesses to automate and scale operations

CRM · Actions: 57

### Dynamics 365

Dynamics 365 from Microsoft combines CRM, ERP, and productivity apps to streamline sales, marketing, customer service, and operations in one integrated platform

CRM · Actions: 16

### Blackbaud

Blackbaud offers cloud-based software for nonprofits, schools, and healthcare institutions, supporting fundraising, financial management, and donor engagement in mission-driven organizations

Fundraising · Actions: 5

Start free

## Connect your first app in a minute.

Create an account, connect an app and ask the assistant about it.

[Open mail](https://openemail.uk/mail/inbox) [Get Started](https://openemail.uk/signup.md)[How connectors work](https://openemail.uk/docs/knowledge/ai/connectors.md)